Leadership is essential to organizations around the world. Effective leaders help to make an organization successful and help to develop the next generation of high-impact leaders. Customers return for repeat business when they are happy with the level of service they receive. Engaged employees provide higher-quality service. This chain of excellence is why successful leadership is critical to organizations.

Through dynamic presentations, group discussions, and engaging team activities, participants will enhance and improve their leadership skills.

We follow the WeCARE program to develop successful leaders. We encourage leaders to:

  • Promote and work to sustain Work/Life Balance for your employees
  • Communicate with your team
  • Hold yourself and others Accountable
  • Recognize your employees
  • Empower your employees to deliver on today’s priorities

Each participant will reflect on their current level of leadership and strive to leave a legacy of effective leadership within their organization.

Download the Leadership Professional Development Flyer

Quotes

“This course could be used from entry-level personnel to top management.” (HIL101 participant)

“The objectives cover every aspect of being a leader. I will recommend this course to my peers.” (HIL101 participant)

HIL101 instructor writing on big sheets of paper on the wall


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CategoryCourse #Course TitleDescriptionFunding Options & Delivery TypesDivisionLearn More Buttons
Engaged LeadersHIL101Engaged Leaders – Foundation for the Future
Why are leaders important to the success of an organization? Leadership is essential to organizations around the world. Engaged leaders help make an organization successful and help to develop the next generation of leaders. The most successful organizations do not always recruit great leaders, they grow their own. They invest in their development to such a level that a pool of prepared and engaged talent is available to step into critical positions and responsibilities when the time comes. Quality service can only be delivered if employees are engaged, trained, and prepared to do their jobs. Employees are able to deliver an outstanding service experience and achieve measured results when leaders effectively lead their teams. Participants will learn ways to improve their leadership skills as well as their emotional intelligence. This course will provide the participant with an awareness of the five leader behaviors which employees expect of their leaders. It will also identify areas within themselves that they can take action on to become a better leader or develop leadership skills that will allow them to step into leadership roles at their organization.  Show less
Why are leaders important to the success of an organization? Leadership is essential to organizations around the world. Engaged leaders help make an organization successful and help to develop the next generation of leaders. The most successful organizations do not always recruit great… Show more

Face-to-Face
ITSILearn More about Engaged Leaders – Foundation for the Future
Leaving Your LegacyHIL001Leaving Your Legacy! Introduction to Leadership
How do you leave a legacy of leadership at your job, home, or community? More than ever, we need engaged leaders! Leaders help make an organization successful and help to develop the next generation of leaders. Great leaders also improve morale, build teams, and increase employee engagement. Leaving Your Legacy leadership program will help you enhance your leadership skills and learn from experts who live and breathe the program. This tuition-free course is the first in a series of seven on Leadership Professional Development.  Show less
How do you leave a legacy of leadership at your job, home, or community? More than ever, we need engaged leaders! Leaders help make an organization successful and help to develop the next generation of leaders. Great leaders also improve morale, build teams, and increase employee engagement…. Show more

Face-to-Face
ITSILearn More about Leaving Your Legacy! Introduction to Leadership
Leaving Your LegacyHIL002Leaving Your Legacy! Leadership Styles
In order to leave a legacy of leadership in your job, your home, and your community, you must learn about yourself and that starts with identifying your leadership style. We all have our “go to” leadership styles we tend to lean towards and use in most interactions with our teams. By learning about and utilizing each of the six identified leadership styles, we then can adapt our leadership style to lead our teams in the best way possible. Different employees and situations require us to be flexible in our styles of leadership in order to best guide our team. This course will introduce you to the different styles of leadership and how to best apply them. This course is the second in a series of seven on Leadership Professional Development (see related courses on the right). Show less
In order to leave a legacy of leadership in your job, your home, and your community, you must learn about yourself and that starts with identifying your leadership style. We all have our “go to” leadership styles we tend to lean towards and use in most interactions with our teams. By learning… Show more

Face-to-Face
ITSILearn More about Leaving Your Legacy! Leadership Styles
Leaving Your LegacyHIL003Leaving Your Legacy! Emotional Intelligence
Emotions are reliable indicators of what is really going on inside of us. They may stem from things we have seen and heard, from past experiences, or our values and beliefs. They may also be a combination of any or all of these. As a leader, we must be able to know what triggers our different emotions and learn to manage those accordingly for the situation at hand. Unlike our Intelligence Quotient (IQ), we are able to grow our Emotional Quotient (EQ) to become stronger as a leader and grow the engagement of our employees and co-workers. Show less
Emotions are reliable indicators of what is really going on inside of us. They may stem from things we have seen and heard, from past experiences, or our values and beliefs. They may also be a combination of any or all of these. As a leader, we must be able to know what triggers our different… Show more

Face-to-Face
ITSILearn More about Leaving Your Legacy! Emotional Intelligence
Leaving Your LegacyHIL004Leaving Your Legacy! Communication
There is more to being a leader than just a title. Being a leader is taking action! What leadership behavior is referenced by employees more often than others? Communication! Employees note “effective communication from their leaders” is key to their success in their positions within their organizations. They need and want to know what’s going on that affects them and their tasks. Look at ways on how to improve your communication skills to become a more successful leader. Show less
There is more to being a leader than just a title. Being a leader is taking action! What leadership behavior is referenced by employees more often than others? Communication! Employees note “effective communication from their leaders” is key to their success in their positions within their… Show more

Face-to-Face
ITSILearn More about Leaving Your Legacy! Communication
Leaving Your LegacyHIL005Leaving Your Legacy! Accountability
How do you know if you are successful? To be successful, you must have goals and guidelines to meet and ways to measure if they are being met. That is where accountability comes in. You must provide your team with clear and measurable goals and parameters for them to follow. Accountability is a must for both positive and negative outcomes if you want to have highly engaged employees. As leaders, it always starts with us. Show less
How do you know if you are successful? To be successful, you must have goals and guidelines to meet and ways to measure if they are being met. That is where accountability comes in. You must provide your team with clear and measurable goals and parameters for them to follow. Accountability is… Show more

Face-to-Face
ITSILearn More about Leaving Your Legacy! Accountability
Leaving Your LegacyHIL006Leaving Your Legacy! Recognition
How important is recognition for hard work and a job well done? It’s hugely important! So how can you consistently and effectively show your employees how much you appreciate all they do? The answer is through knowing your employees and acknowledging them in a way that means most to them. You must give intention to when and how you “recognize” your team. As a leader we can never recognize or say “thank you” enough. Show less
How important is recognition for hard work and a job well done? It’s hugely important! So how can you consistently and effectively show your employees how much you appreciate all they do? The answer is through knowing your employees and acknowledging them in a way that means most to them. You… Show more

Face-to-Face
ITSILearn More about Leaving Your Legacy! Recognition
Leaving Your LegacyHIL007 Leaving Your Legacy! Empowerment and Work-Life Balance
This webinar will focus on two key behaviors that will help to increase employee engagement. They are Empowerment and Work/Life Balance.Employees just want to be able to do their jobs. A leader empowers their employees by providing them encouragement, tools necessary for their jobs, authority to make decisions and giving them guidance and direction to succeed in their roles, without micromanaging them. Giving your employees this type of power utilizes their talents and creativity to the fullest capacity. By giving away power, we create great power in others and our organization.Work/Life Balance is reality! In these days of immediate availability of information through technology, we cannot seem to get away from work. Work/life balance increases engagement in a team. Allowing flexibility in the workplace is key to supporting work/life balance. Attention to balancing professional lives and family lives is key to the health and well-being of everyone. Happier, healthier employees are more productive and more engaged! Show less
This webinar will focus on two key behaviors that will help to increase employee engagement. They are Empowerment and Work/Life Balance.Employees just want to be able to do their jobs. A leader empowers their employees by providing them encouragement, tools necessary for their jobs, authority… Show more

Face-to-Face
ITSILearn More about Leaving Your Legacy! Empowerment and Work-Life Balance
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