Español  |   Register  |   Course Catalog  |   Course Calendar  |   Online Courses  |   DHS-FEMA Courses  |   Veterans Benefits  |   Contact Us        

NFPA 1061 Public Safety Telecommunicator I

TEL100  - 20.00 Hours


This course can be scheduled to meet your specific requirements. For more information about this course
or to schedule a class, please contact us at (866) 878-8900 or esti@teex.tamu.edu.


This course is designed to provide knowledge and skills to allow you to meet the Job Performance Requirements (JPR) as defined in the National Fire Protection Association (NFPA) 1061, Standard for Professional Qualifications for Public Safety Telecommunicator (2007 ed.), Chapter 4, “Public Safety Telecommunicator I.”

The course will focus on obtaining adequate and accurate information for the appropriate dispatch of resources.

Participants who successfully complete the course and pass the required written and skills tests will receive a National Board on Fire Service Professional Qualifications (Pro Board) certification.


There are no prerequisites for this class


  • Fire service operations
  • History and facility organization
  • Liability issues
  • Radio dispatch skills
  • Radios and alarms
  • Telecommunicator traits and techniques
  • Telephone systems


This course is designed for individuals who provide emergency and non-emergency dispatch services for

  • fire departments
  • emergency medical services
  • law enforcement

Pro Board certification also enhances the qualifications of applicants for foreign service and Department of Defense (DoD).

Government Programs, Certifications and Accreditations

Post 9/11 GI Bill Benefits For information contact (800) 833-9638

Education Credits

Texas Commission on Law Enforcement (TCOLE)

Pro Board

2.00 CEU

Contact Information

Fire & Rescue

Phone: (979) 845-7641 | Toll-Free: (866) 878-8900 | Fax: (979) 847-9304

Other Information

Annual Fire Training School

If you are attending this course as part of TEEX's Annual Fire Training School taught each July, you need to be aware of the following additional information:

Preregistration is required for this course. If you have any questions about Annual Fire Training School, call (866) 878-8900.

Annual Fire Training School registration late fee

A $50.00 late fee will be assessed to payments made after the registration deadline.


Please be aware this class begins Sunday at 2 p.m.

  • Sunday: 2 p.m. – 5 p.m.
  • Monday - Thursday: 8 a.m. – 5 p.m.
  • Friday: 8 a.m. – noon

Course size limit

  • 30 students

Required Personal Protective Equipment (PPE)


  • Regular work attire for training activities and classroom sessions.
  • You may not wear to any class or field activity
    • shorts
    • sleeveless shirts
    • open-toed shoes


Pro Board Testing Accommodation Information

Accommodations are provided for those candidates who qualify under the Americans with Disabilities Act (ADA) as disabled.

Candidates seeking special accommodation requests should:

  • Submit formal documentation (such as a letter from the doctor or a letter from his/her company's Human Resources Department) to the Certification Office.
  • Provide documentation that is dated within the last 5 years.
  • Provide documentation to the certification office on or before the first day of class for approval.

If the request is approved, candidates will receive one of the following allowable accommodations:

  • A testing room to oneself so the candidate can read the questions out loud to him or herself.
  • The test questions may be printed in a larger font (up to 7% larger).
  • The test may be copied on off-white paper (i.e., cream colored).
  • The candidate may use highlighters or a highlighter sheet.

Any requests for accommodations not listed above must be submitted to the Certification Office 2 weeks prior to the class start date. The request will be reviewed by the certification committee and the candidate will be notified of the decision of the committee.

Contact Us · Site Map · Policies · Subscribe

© Texas A&M Engineering Extension Service - A member of The Texas A&M University System

Texas.gov · Statewide Search · Texas Homeland Security · Open Records · Risk, Fraud & Misconduct Hotline · Compact with Texans · State of Texas Fraud Hotline  4.2012.0401