This Supervisor Certification Program provides a comprehensive curriculum to enhance the skills of current and future first-line supervisors. Upon completion of this course, certificate candidates will obtain a strong understanding of continuous improvement vs. continual improvement, problem solving skills to improve a work process as well as employee relations, job instruction targeted at standardization, effective communication, and safety in the workplace. These skills will be immediately used during the course to empower each attendee to effectively communicate their unique process for improvement. This is a six-week course that meets twice the first week and once weekly the remaining five weeks.
There are no prerequisites for this course.
Class attendance is an essential part of the education process and participants in TEEX courses are expected to attend all class sessions and field exercises. This course requires participants to attend a minimum of 80% of the class hours as a component of successful course completion. During the course, your instructor will review any additional attendance requirements, for example a field exercise that cannot be missed.
TopicsCommunication+Lean Thinking and Toyota Kata+TWI - Job Instruction+TWI - Job Relations+Safety+Problem Solving & Quality
Suggested AudienceCurrent & Future Front - Line Supervisors