Shaping the Future (NFA)

NFA047 - 14.00 Hours


  • Details
    4/30/2018 - 5/1/2018
    Mission TX
    FP  NFA047  37
  • Details
    5/16/2018 - 5/18/2018
    Ennis TX
    FP  NFA047  34
  • Details
    6/29/2018 - 6/30/2018
    Calvert TX
    FP  NFA047  35

This schedule is subject to change without notice. If you have not received confirmation of the class prior to the class start, please contact the division at (866) 878-8900 or to get the latest schedule.


NFA logoThis course covers the skills and techniques mid-level managers need to provide leadership and direction for their departments. The first module focuses on identifying opportunities and/or problems. Topics include environmental scanning, paradigm shifts, and methods for reframing problems accurately. The second module deals with group problem-solving techniques. The third module explains the need to quantify, justify, and communicate decisions so they will be implemented effectively. Managing change is discussed in the final module.


There are no prerequisites for this course.


Redefining the Present+Finding Solutions in the Quality Environment+Justifying Decisions+Managing Change in the Fire Service Environment


This course is available to all emergency and crisis response personnel.

Education Credits

    Contact Information

    Emergency Services Training Institute
    Phone: (979) 845-7641 | Tollfree: (866) 878-8900

    Other Information

    To request this class in your jurisdiction or department, please use the Emergency Services Training Institute (ESTI) Extension Course Request Form.

    To request admission to an already-scheduled course, call the contact person listed in this course schedule. This will allow the course host to provide appropriate numbers of student manuals.

    All extension courses are classroom only.

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    A member of the Texas A&M University System