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Shaping the Future (NFA)

NFA047 - 14.00 Hours

Schedule

  • Details
    12/4/2017 - 12/5/2017
    Rosenberg TX
    FP  NFA047  30
  • Details
    1/30/2018 - 1/31/2018
    Highland Village TX
    FP  NFA047  33

This schedule is subject to change without notice. If you have not received confirmation of the class prior to the class start, please contact the division at (866) 878-8900 or esti@teex.tamu.edu to get the latest schedule.

Description

This course covers the skills and techniques mid-level managers need to provide leadership and direction for their departments. The first module focuses on identifying opportunities and/or problems. Topics include environmental scanning, paradigm shifts, and methods for reframing problems accurately. The second module deals with group problem-solving techniques. The third module explains the need to quantify, justify, and communicate decisions so they will be implemented effectively. Managing change is discussed in the final module.

Prerequisite

There are no prerequisites for this course.

Topics

Redefining the Present+Finding Solutions in the Quality Environment+Justifying Decisions+Managing Change in the Fire Service Environment

Audience

This course is available to all emergency and crisis response personnel.

Education Credits

    Contact Information

    Emergency Services Training Institute
    Phone: (979) 845-7641 | Tollfree: (866) 878-8900

    Other Information

    To request this class in your jurisdiction or department, please use the Emergency Services Training Institute (ESTI) Extension Course Request Form.

    To request admission to an already-scheduled course, call the contact person listed in this course schedule. This will allow the course host to provide appropriate numbers of student manuals.

    All extension courses are classroom only.

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    A member of the Texas A&M University System
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