Emergency Communications

LET223 - Active Attack Emergency Communications

Over the past twenty years, active attack response training has focused on training law enforcement to arrive quickly on scene and engage violent suspects. In recent years that focus has shifted to the fire and EMS community with the introduction of different casualty evacuation models. This course expands the focus to include another vital part of the community response team: telecommunicators.

Each link in this survival chain is important. Our response system must move through the chain as quickly as possible, even with the myriad of variables that can make it difficult. What saves lives in these events is rapid stabilization and transport to definitive care. Telecommunicators, are uniquely positioned to help speed the team towards this goal.

This course was designed in conjunction with Advanced Law Enforcement Rapid Response Training (ALERRT) to provide telecommunicators, first responders, and other professionals with information on effective dispatching to better prepare them to save lives and reduce chaos in an active attack event. 

This course meets Texas Commission on Law Enforcement (TCOLE) requirements for #78052.

Contact Information

LET540 - Introduction to Radio Communications

Proper use of radio communications can create an effective and efficient work environment. This course prepares participants to properly utilize the radio and its associated resources while on the Harris County Radio system. The participants will learn skills that will assist them in utilizing the approved basic hand held and mobile radios while operating them in a professional manner. Course instruction is through online lecture and summary questions. 

This course meets Texas Commission on Law Enforcement (TCOLE) requirements Communications & Operations Course #3852.

Contact Information

LET543 - Public Safety Telecommunicator

Course Price: $175 

Proper use of technology and effectively communicating under stressful situations are vital skills telecommunication personnel should possess. This course is designed to prepare participants to perform successfully as a telecommunications call taker or dispatcher.

This online course consists of thirteen learning modules. Prior to accessing the course, the participant is provided with an opportunity to download a study guide in an effort to enhance the retention of important course information. After all modules have been completed, the participant will receive a comprehensive final exam. All examinations must be passed with a minimum score of 80%. Participants have three attempts to pass each module exam and one attempt to pass the final examination.  Participants will be eligible to sit for the TCOLE Telecommunicators Licensing Examination at a TCOLE approved testing site upon successful completion of the online course.

This course meets TCOLE requirements for both Basic Telecommunicator Course (#1013) as well as Crisis Communications (#2120).

Contact Information

LET314 - Spanish for Corrections

Incarcerated gang members often use their Spanish-speaking skills to undermine the efforts of corrections officers and other prison staff.  As a result, it is essential for corrections personnel to know Spanish for Corrections.

This course will teach you correctional terms, plus slangs and offensive language to be prepared when you need it.  You will quickly learn Spanish phases for issuing commands, controlling emergency situations, prison terminology, and much more.

This course meets Texas Commission on Law Enforcement (TCOLE) intermediate Spanish mandate requirement Course #2109 or #2110.

Contact Information

LET410 - Spanish for Law Enforcement

Knowing how to give basic Spanish commands, or ask basic questions, leads to greater effectiveness on the street.  If a police officer can ask a Spanish speaking witnesses for a description of an assailant, or a description of a car used in a drive-by, it will speed up the investigation.

This course meets Texas Commission on Law Enforcement (TCOLE) intermediate Spanish mandate requirement Course #2109 or #2110.

Contact Information

LET545 - Spanish For 9-1-1 Dispatchers

9-1-1 Dispatchers and Telecommunicators are faced daily with the difficult task of communicating with monolingual Spanish speakers over the phone.

This high-quality and up-to-date Spanish for 9-1-1 Dispatch training provides the exact Spanish language needed by dispatchers.  Spanish for 9-1-1 Dispatchers is a complete language training solution for all dispatchers.

This course meets Texas Commission on Law Enforcement (TCOLE) intermediate Spanish mandate requirement Course #2109 or #2110.

Contact Information