The Texas Manufacturing Assistance Center (TMAC) has partnered with the Longview Economic Development Corp. to offer Total Quality Management classes for East Texas businesses.
East Texas firms, such as Gladwater’s Regal Headwear, Gilmer’s Robroy, Kilgore’s Pak-Sher, Longview’s Technical Tubes and Tyler Steel and Stone Container, have sent teams of employees to the classes.
The whole focus is on solutions to everyday problems in a company’s business and manufacturing processes, said Bill Cornett, program coordinator for TMAC, a program within TEEX’s Technology and Economic Development Division. Companies send teams and each team brings a project opportunity and works on a solution during the class with the guidance of TMAC field staff.
Cornett said 19 team projects in three sessions identified more than $1 million in potential annual savings for their companies. “I know that all company owners have to focus on the bottom line, and one way to do that is getting their people trained with these TQM tools and techniques,” he said.
“It’s an investment in the firm’s personnel, as well as their future.
“The participants work on real projects that benefit the companies from improved customer satisfaction, enhanced quality of goods and services, reduced waste and inventory, reduced cost and improved productivity, to name a few,” Cornett said.
In the past 18 months there have been three, 10-week TQM classes. Cornett teamed with TMAC staff members Linda Gardner, Alan Edwards, and Rodney Reddic to support this TQM effort in East Texas.