LET303 – 16.00 Hours
TEEX-Internet Moodle Campus
Texas A&M University Systems Building
College Station, TX 77845
John T McNew III
12:01 AM Tuesday, December 01, 2020
This schedule is subject to change without notice. If you have not received confirmation of the class prior to the class start, please contact the division at (800) 423-8433 or firstname.lastname@example.org to get the latest schedule.
Reducing violence and the need for force in the correctional environment can be achieved by employing effective interpersonal communications. This course teaches corrections personnel about human relations skills that will enhance positive relationships among staff, inmates, correctional workers, and their peers. Communication techniques are taught that allow officers to reduce violence and better control inmate behavior within the jail environment. This course is one of the Intermediate Core Courses required by Texas Commission on Law Enforcement (TCOLE) rules to receive intermediate certification as a county corrections officer.
This course meets TCOLE requirements Intermediate Communications in Corrections Course #3503.
There are no prerequisites for this course.
Course Completion Requirements
- The mandatory completion/duration period for this eCourse is 45 days from the registration date.
- To complete this course, you are required to have a computer with internet access.
Online Course Technical Requirements
To successfully complete this online course, you should have access to a computer with the following system requirements:
- Computer tower or laptop
- Note: The use of a tablet is not recommended and may result in connectivity issues.
- Broadband or high-speed internet connection
- Recommended: Wired connection with at least 2.0 Mbps bandwidth (bi-directional, i.e. sending and receiving)
- Alternative: Wireless (WiFi) connection
- Note: The use of a MiFi or mobile hotspot is not recommended and may result in connectivity issues.
- Current version of web browser
- Recommended: Mozilla Firefox 52 or higher, Google Chrome 80 or higher
- Alternatives: Internet Explorer 11, Safari 11 or higher
- Note: Microsoft Edge is not currently a supported browser.
- Apple QuickTime Player 10 or higher
- Adobe Acrobat Reader 10 or higher
- Adobe Flash 28 or higher
To meet attendance requirements, participants must review each module and complete all required course assignments, activities, quizzes, and or end of course exam.
- Application and management
- Basics of communication
- Communicating with an inmate
- Evaluating a situation
- Texas county and municipal jail staff responsible for inmate oversight and control within a jail facility
Continuing Education And Professional Credits
- 16.00 hours – Texas Commission on Law Enforcement (TCOLE)
- After registering online for this course, you will receive an email with instructions for getting started. If you do not receive a confirmation within one hour, please contact us at (979) 845-6677 or email@example.com
Institute for Law Enforcement and Protective Services Excellence
Phone: (979) 845-6677 | Toll-Free: (800) 423-8433
- Credit Card – Complete online registration or call (979) 845-6677
- Purchase Order – Complete registration form and send to firstname.lastname@example.org or fax to (979) 862-2788
- Check – Complete registration form and mail to: TEEX – ILEPSE, P.O. Box 40006, College Station, TX 77842
- If paying by purchase order or check, please fill out the required registration form and send to email@example.com or fax to (979) 862-2788.