MAP003 – 16.00 Hours

Currently there are no scheduled classes for this course. However, in some cases a course can be scheduled to meet your organization’s specific needs. For more information about this course or to schedule a class, please contact Knowledge Engineering at (800) 541-7149 or to get the latest schedule.

Course Description

The Introduction to ISO 9001-2000 Quality Management Requirements provides a brief overview of the requirements necessary for obtaining ISO 9001-2000 certification. Participants gain a perspective of the steps in the journey in preparing for the initial ISO audit.


There are no prerequisites for this course.

Attendance Requirements

To meet attendance requirements, participants must review each training module and complete all required course assignments, activities, quizzes, and/or end of course exam.


  • Introduction to ISO 9001-2000
  • Requirements for Certification
  • Costs Trade-offs and Management Involvement
  • The ISO Journey
  • Quality Team
  • Consider Everything as a Process
  • ISO Highlights
  • Project Goal
  • Terms and Definitions
  • Registrars and Audits

Suggested Audience

Manufacturing managers, supervisors, and workers.

Other Information

Please call customer service for more information on having this class taught at 1-800-541-7149, or email us at


Contact Information

Knowledge Engineering
Phone: (979) 458-6710 | Toll-Free: (800) 541-7149

I had the opportunity to send one of my new firefighters through the first TEEX Online Academy, this firefighter was able to follow the given lesson plans very effectively and complete all testing requirements with very positive results. I personally attended several of the practical skills days and witnessed the firefighters performing all of the required skills with confidence and accuracy.

— Chief R.B. Alley (Ret.), Former Chief, College Station Fire Department
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