NFA047 – 14.00 Hours

Currently there are no scheduled classes for this course. However, this course can be scheduled to meet your specific needs. For more information about this course or to schedule a class, please contact Emergency Services Training Institute at (866) 878-8900 or esti@teex.tamu.edu to get the latest schedule.

Course Description

NFA logoThis course covers the skills and techniques mid-level managers need to provide leadership and direction for their departments. The first module focuses on identifying opportunities and/or problems. Topics include environmental scanning, paradigm shifts, and methods for reframing problems accurately. The second module deals with group problem-solving techniques. The third module explains the need to quantify, justify, and communicate decisions so they will be implemented effectively. Managing change is discussed in the final module.

Prerequisites

There are no prerequisites for this course.

Attendance Requirements

To meet NFA attendance requirements, participants must complete each training module and complete all required course assignments, activities, quizzes, and/or end of course exam. Exceptions may be discussed with lead instructor.

Topics

  • Redefining the Present
  • Finding Solutions in the Quality Environment
  • Justifying Decisions
  • Managing Change in the Fire Service Environment

Suggested Audience

This course is available to all emergency and crisis response personnel.

Continuing Education And Professional Credits

  • Texas Commission on Law Enforcement (TCOLE)
  • Texas Commission of Fire Protection (TCFP)
  • State Firefighters’ and Fire Marshals’ Association of Texas (SFFMA)

Other Information

To request this class in your jurisdiction or department, please use the Emergency Services Training Institute (ESTI) Extension Course Request Form.

To request admission to an already-scheduled course, call the contact person listed in this course schedule. This will allow the course host to provide appropriate numbers of student manuals.

All extension courses are classroom only.

Contact Information

Emergency Services Training Institute
Phone: (979) 845-7641 | Toll-Free: (866) 878-8900
Email: esti@teex.tamu.edu

I didn’t get to say thank you before I left class so I wanted to take a moment and say thank you. Your class was excellent and I really appreciate the effort that you put into it. The material presented was effectively put together to ensure that we got the most out of it. I could really tell that you enjoy what you do. I have been training for quite some time and can tell that your passion is extremely high.

— Ryan Taylor, Student, Witt | O’Brien’s
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