This course is designed to provide knowledge and skills to allow you to meet the Job Performance Requirements (JPR) as defined in the National Fire Protection Association (NFPA) 1061, Standard for Professional Qualifications for Public Safety Telecommunicator , Chapter four, “Public Safety Telecommunicator I.” The course will focus on obtaining adequate and accurate information for the appropriate dispatch of resources.
Participants are eligible to apply for certification through State Firefighter’s and Fire Marshals’ Association (SFFMA).
This course does NOT offer Pro Board certification.
SFFMA Certification Requirements
Participants that successfully complete this course, can submit their TEEX certificate of completion, along with SFFMA certification application, to the SFFMA office for processing.
Course Completion Requirements
For classroom activities, students must wear full length pants, closed-toe shoes, and short sleeve/long sleeve shirts (no sleeveless shirts). It is preferred that participants wear duty uniform or business casual dress.
Class attendance is an essential part of the education process and participants in TEEX courses are expected to attend all class sessions and field exercises. This course requires participants to attend 100% of the class hours as a component of successful course completion.
TopicsFire service operations +History and facility organization +Liability issues +Radio dispatch skills +Radios and alarms +Telecommunicator traits and techniques +Telephone systems
This course is designed for individuals who provide emergency and non-emergency dispatch services for
- fire departments
- emergency medical services
- law enforcement
Continuing Education and Professional CreditsTexas Commission on Law Enforcement (TCOLE)+State Firefighters' and Fire Marshals' Association of Texas (SFFMA)
Annual Fire Training School
If you are attending this course as part of TEEX's Annual Fire Training School taught each July, you need to be aware of the following additional information:
Preregistration is required for this course. If you have any questions about Annual Fire Training School, call (866) 878-8900.
Annual Fire Training School registration late fee
A $50.00 late fee will be assessed to payments made after the registration deadline.
Please be aware this class begins Sunday at 2 p.m.
- Sunday: 2 p.m. – 5 p.m.
- Monday - Thursday: 8 a.m. – 5 p.m.
- Friday: 8 a.m. – noon
Course size limit
Required Personal Protective Equipment (PPE)
- Regular work attire for training activities and classroom sessions.
- You may not wear to any class or field activity
- sleeveless shirts
- open-toed shoes