MAP401 – 56.00 Hours

Currently there are no scheduled classes for this course. However, this course can be scheduled to meet your specific needs. For more information about this course or to schedule a class, please contact Knowledge Engineering at (800) 541-7149 or ke@teex.tamu.edu to get the latest schedule.

Course Description

This Supervisor Certification Program provides a comprehensive curriculum to enhance the skills of current and future first-line supervisors. Upon completion of this course, certificate candidates will obtain a strong understanding of continuous improvement vs. continual improvement, problem solving skills to improve a work process as well as employee relations, job instruction targeted at standardization, effective communication, and safety in the workplace.  These skills will be immediately used during the course to empower each attendee to effectively communicate their unique process for improvement. This is a six-week course that meets twice the first week and once weekly the remaining five weeks.

Prerequisites

There are no prerequisites for this course.

Attendance Requirements

To meet attendance requirements, participants must review each training module and complete all required course assignments, activities, quizzes, and/or end of course exam.

Topics

  • Communication
  • Lean Thinking and Toyota Kata
  • TWI – Job Instruction
  • TWI – Job Relations
  • Safety
  • Problem Solving & Quality

Suggested Audience

Current & Future Front – Line Supervisors

Contact Information

Knowledge Engineering
Phone: (979) 458-6710 | Toll-Free: (800) 541-7149
Email: ke@teex.tamu.edu

The practice scenarios working within a group of my collegues and peers was most helpful. It was tabletops with the why and all parties, players, and stakeholders in the same room.

— Managing Critical Incidents at Institutes of Higher Education
Back to top