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I can’t think of a better way to have spent my time. It was eye-opening and extremely thought-provoking. We, unfortunately, had an opportunity almost immediately to implement some of the advice you and your team gave us when a small plane crashed in the woods south of our airport on Wednesday morning. Sadly, both individuals in the plane were killed. Your advice on communications was extremely valuable to us during and after that incident.

— Kristen Umstattd, Mayor, Town of Leesburg, Pennsylvania
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