Disability Services

Office of Student Support Services

The Office of Student Support Services reviews and coordinates all training accommodation requests submitted by the participant, partnering directly with participants and course divisions to facilitate full access, when eligible.

Federal law requires that reasonable accommodations be made to ensure equal training access and prevent discrimination based on a disability or disabilities. In providing these accommodations, TEEX maintains all essential safety and performance standards. Accommodations cannot be made if they alter the fundamental nature of the program and curriculum or impose an undue burden on the organization.

Requesting Accommodations

It is the participant’s responsibility to notify TEEX of any accommodation needs and provide supporting documentation. To initiate this process, please complete the Request Form below and submit it alongside your professional documentation at least 3 to 4 weeks prior to your course start date.

Request Form

What is the process?

Step 1

Participant submits the request and supporting documentation

Step 2

Student Support Services verifies eligibility

Step 3

Student Support Services determines accommodations

Step 4

Letter of Accommodation (LOA) is issued to participant

Step 5

Participant shares LOA with instructor(s)

Step 6

Instructor(s) provide the required accommodations

Please Note

Requests should be made at least 3 to 4 weeks prior to the course starting.

Documents supporting your disability needs

The documentation should provide information on the impact of the disability so that appropriate accommodations can be identified.
Documentation may include assessments, reports, and/or letters from qualified evaluators, professionals, or institutions. Common sources of documentation are healthcare providers, psychologists, diagnosticians, and/or information from a previous school (e.g., accommodation agreements/letters, 504, IEP, or ARD documents).
Note: Accommodations are not retroactive (i.e. a participant may not asked to retake their first quiz with extra time if they didn’t file for accommodations until the 2nd quiz).

How do I submit the form and supporting documents?

Attached to the request form
Submitted in person:
- Physical Address
  200 Technology Way Room 2043
  College Station, TX 77845
Submitted electronically to [email protected] – you may also email to request an encrypted link
Mailed:
- Mailing Address
  Texas A&M Engineering Service (TEEX)
  Strategic and Education Services (SES)
  PO Box 40006
  College Station, TX 77842

Will I be provided the same accommodations for my licensing exam?

Licensing or certification entities typically need to review and approve testing accommodations separately from TEEX. Accommodations allowed by TEEX for a class or training may differ from those allowed by the licensing entity. You should contact the licensing entity directly for more information.

Disability Services Appeal Procedure

Texas A&M Engineering Extension Service (TEEX) is committed to promoting an inclusive environment where every participant, student, and trainee can fully participate in the educational opportunities, activities, and services offered.

TEEX determines eligibility for accommodations and identifies reasonable accommodations through an interactive process. This Appeal Procedure may be followed when a participant or student disagrees with a decision made regarding eligibility for accommodations or specific accommodation request(s):

Step 1: Informal Discussion with the Accessibility Coordinator

When an individual disagrees with a decision made on accommodations or eligibility, they should first meet with their assigned TEEX Student Support Services Coordinator to discuss their concerns.
The coordinator will gather information from the individual and attempt to resolve the concern informally and collaboratively.

Step 2: Review by the TEEX Review Committee

When a concern cannot be resolved informally with the coordinator, the individual can request a formal review by the TEEX Disability Accommodations Review Committee.
The coordinator will present all available documentation and relevant information to the committee.
The individual may provide additional written or verbal information to their coordinator for the committee’s consideration.
The coordinator will communicate the committee’s final decision to the individual.

Step 3: Final Appeal to Leadership

If the individual is dissatisfied with the decision reached by the review committee, they may request a meeting with the Director of Student Services or Associate Agency Director of SES.
The Director will review all case information, consult with relevant institutional compliance or ADA coordinators as necessary, and issue a final, binding decision.

Student/Instructor Disagreement

If a student and a classroom instructor disagree on an accommodation request, they should first attempt to resolve the matter collaboratively and directly between themselves.
If a resolution cannot be reached informally, TEEX Student Support Services staff can facilitate a discussion involving both the student and the instructor.
If the discussion does not resolve the dispute, the matter may be escalated through appropriate TEEX administrative channels or agency grievance procedures.

Discrimination and Civil Rights

Individuals believing they have been subjected to discrimination or harassment based on a disability or other protected status may utilize agency reporting and resolution procedures.
Training participants may also report sex discrimination, harassment, or related retaliation using this Civil Rights Compliant Reporting Form or [email protected]
TEEX is committed to ensuring equal opportunities and maintaining an inclusive environment free from discrimination.
General information, reporting options, and compliance resources can be directed through the TEEX Title IX offices: https://teex.org/title-ix/