SAP102 – 4.00 Hours

Schedule

LS SAP102 88$30.00Register

Address

TEEX-Internet Moodle Campus

Texas A&M University Systems Building
College Station, TX 77845

Instructor

Larry Frye

Start Time

12:01 AM Saturday, May 01, 2021

This schedule is subject to change without notice. If you have not received confirmation of the class prior to the class start, please contact the division at (800) 423-8433 or ilepse@teex.tamu.edu to get the latest schedule.

Course Description

Effective communication and interviewing skills are critical in today’s workplace regardless of discipline. This online course is designed to provide participants with the concepts and skills necessary to effectively communicate and conduct interviews. This interactive course provides an introduction to communication, including the verbal, nonverbal, and tactical communication processes, and demonstrates how to apply these skills to eliciting and recording information, as well as writing a final investigative report. The practices taught in this course may be superseded by your agency departmental policy.

This course meets Texas Commission on Law Enforcement (TCOLE) requirements Communication Course #38719.

Prerequisites

There are no prerequisites for this course.

Course Completion Requirements

  • The mandatory completion/duration period for this eCourse is 45 days from the registration date.
  • To complete this course, you are required to have a computer with internet access.
  • Online Course Technical Requirements

    To successfully complete this online course, you should have access to a computer with the following system requirements:

    • Computer tower or laptop
      • Note: The use of a tablet is not recommended and may result in connectivity issues.
    • Broadband or high-speed internet connection
      • Recommended: Wired connection with at least 2.0 Mbps bandwidth (bi-directional, i.e. sending and receiving)
      • Alternative: Wireless (WiFi) connection
      • Note: The use of a MiFi or mobile hotspot is not recommended and may result in connectivity issues.
    • Current version of web browser
      • Recommended: Mozilla Firefox 52 or higher, Google Chrome 80 or higher
      • Alternatives: Internet Explorer 11, Safari 11 or higher
      • Note: Microsoft Edge is not currently a supported browser.
    • Adobe Acrobat Reader 10 or higher

Attendance Requirements

Participants in a TCOLE credit course must complete the class in its entirety to receive TCOLE credit.

Topics

  • Basics of communication
  • Nonverbal communication
  • Verbal communication
  • Tactical communication techniques
  • Interviewing

Suggested Audience

  • Security professionals
  • Facility safety and security officers
  • Law Enforcement Officers
  • Individuals involved in security operations
  • Emergency Medical Services personnel
  • Arson Investigators
  • Fire and Rescue personnel

Continuing Education And Professional Credits

  • 4.00 hours – Texas Commission on Law Enforcement (TCOLE)
  • 4.00 hours – Texas Department of Public Safety – Private Security Bureau

Other Information

  • After registering online for this course, you will receive an email with instructions for getting started. If you do not receive a confirmation within one hour, please contact us at (979) 845-6677 or ilepse@teex.tamu.edu

Contact Information

Institute for Law Enforcement and Protective Services Excellence
Phone: (979) 845-6677 | Toll-Free: (800) 423-8433
Email: ilepse@teex.tamu.edu

Payment Info

  • Credit Card – Complete online registration or call (979) 845-6677
  • Purchase Order – Complete registration form and send to ilepse@teex.tamu.edu or fax to (979) 862-2788
  • Check – Complete registration form and mail to: TEEX – LAW, P.O. Box 40006, College Station, TX 77842

Absolutely an excellent course!

— Forensic Technician
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