Participant Handbook
Published January 2026
The information in this handbook was as accurate as possible at the time of publication. The provisions are subject to change without notice. TEEX reserves the right to change or withdraw courses; to change the fees, rules, and calendar for admission, registration, instruction, and graduation; and to change other regulations affecting participants at any time. Any errors should be reported to the TEEX Strategic and Education Services Department.
Welcome to TEEX
Welcome to the Texas A&M Engineering Extension Service (TEEX)! Thank you for selecting TEEX, and thank you for your service in your professional field of expertise. I believe you have made a great choice in continuing your educational journey, but I also want to encourage you to let us know how we can do better. TEEX is proud to offer courses in a variety of fields including firefighting, law enforcement, Emergency Medical Services (EMS), public works, occupational safety and health, cybersecurity, and many more. This variety of training programs helps us to accommodate the needs of the communities in which our participants reside and serve.
TEEX prides itself on providing a valuable experience through challenging props, educational facilities, and interactive curriculum. TEEX boasts training facilities in College Station at the Brayton Fire Training Field, Disaster City®, RELLIS campus, and the Emergency Operations Training Center (EOTC). TEEX also has great facilities across Texas in Mesquite, San Antonio, and Galveston. What we take the most pride in, however, is the quality of our instructional staff. These professionals have keen knowledge of the subject matter and are committed to your professional growth and advancement.
Our agency mission is to make a difference by providing training, developing practical solutions, and saving lives. This is more than our mission; this is our culture, and this is why you will see us go the extra mile to help you succeed.
So, let’s begin as we work together on the path of training and education. Those who benefit the most are those who have improved their lives and the lives of others as a result of their training at TEEX.
General Information
About the Handbook
The Texas A&M Engineering Extension Service (TEEX) Participant Handbook is designed to provide information, rules, and procedures for participants that attend TEEX-sponsored events. Vocational program participants should review the rules and procedures outlined in the TEEX Vocational Program Handbook. Vocational courses include: Emergency Medical Technician (EMT100), Paramedic (PAR100), TEEX Fire Academy (RFT001, ORA101), Lineworker Academy (EPP700), Central Texas Police Academy (CTPA)(TPA100), and Unexploded Ordnance (UXO) Technician Level 1 (UXO200).
History of TEEX
The Texas A&M Engineering Extension Service is an outgrowth of the Trade and Industrial Teacher Training Service established in 1919. Originally under the Agricultural Education Department of Texas A&M University, the Industrial Training department moved to the Engineering School in 1935. It became the Industrial Extension Service in 1940.
The State legislature established a firefighter training school in 1929, which merged with the Industrial Extension Service in 1947.
In 1948, upon formation of The Texas A&M University System, the Texas Engineering Extension Service (TEEX) was established to assume the work of the Industrial Extension Service and was given full status as a member of The Texas A&M University System. TEEX was charged with providing occupational training and technical services.
The Texas Municipal Police School was established in 1953. All programs offered by the Texas Law Enforcement Extension Training program have been built on the 70-year foundation as the oldest statewide law enforcement extension training agency.
Texas A&M Task Force 1, sponsored by TEEX, was organized in 1997 and joined the FEMA National Urban Search and Rescue System in 2001.
In 1998, TEEX became home to the National Emergency Response and Rescue Training Center.
In 2007, the City of Dallas Fire-Rescue Department began operating Texas Task Force 2. Ten years later, it became Texas A&M Task Force 2, under TEEX sponsorship.
In 2022, the Texas A&M Public Works Response Team (TX-PWRT), a joint response team sponsored by TEEX and the Texas Division of Emergency Management, was organized to provide local jurisdictions critical public works services to facilitate recovery from catastrophic events.
Today, TEEX provides training and technical assistance in Economic and Workforce Development, Fire and Emergency Services, Infrastructure and Safety, Law Enforcement and Protective Services, as well as Homeland Security.
Institutional Ownership
The Texas A&M Engineering Extension Service (TEEX) is recognized as a member of the Texas A&M University System (TAMUS) and as a state agency in the Texas Education Code (Sec. 88.001(5)). TEEX is under the direction and control of the Board of Regents of TAMUS.
TEEX Advisory Board
The TEEX Advisory Board members (as of June 2025) are listed below.
- Dominique Artis
- Allen Banks
- Austin Bleess
- David Coatney
- Tony Crites
- Christina Foley
- Ginny Lewis Ford
- Tracy Foster
- Richard Giusti
- Keith Jemison
- Ivan Langford
- Mark Lee
- Molly McFadden
- Thomas O’Connor
- Samuel Peña
- Stephen R. Pepper
- Kelly Rowe
- J.D. Salinas III
- Michael Thane
- Gregory Winfree
Vision
TEEX is an adaptive and innovative service agency making a difference worldwide.
Mission
TEEX makes a difference by providing training, developing practical solutions, and saving lives.
Core TEEX Values
- Safety
- Teamwork
- Adaptability
- Respect
- Stewardship
TEEX is accredited by the International Accreditors for Continuing Education and Training (IACET) and offers IACET CEUs for its learning events that comply with the ANSI/IACET Continuing Education and Training Standard. IACET is recognized internationally as a standard development organization and accrediting body that promotes quality of continuing education and training.
TEEX, in accordance with applicable federal and state law, prohibits discrimination, including harassment, on the basis of race, color, sex, religion, national origin (including limited English proficiency), age, disability, genetic information, veteran status, sexual orientation or gender identity. Participants who believe they have experienced harassment or discrimination are encouraged to contact the TEEX Title IX Coordinator at 979-500-6596 or [email protected].
Participants may inspect and review their training records maintained by TEEX. Participants may also request changes to their records when those records are inaccurate or misleading. The requests must be in writing to the Student Records Office at [email protected]. If the record owner determines that the records do not need to be amended, the participant may file an appeal. If it is determined that the records still do not need to be corrected, the participant may place a statement with their record setting forth the participant’s view of the contested information.
TEEX may release directory information without participant written consent. TEEX defines the following participant items as directory information: participant name; affiliation/employer name; dates of attendance; and list of certificates, Continuing Education Units (CEU), and/or certifications received.
Participants may place a directory hold on their information through the TEEX Student Portal or by contacting the Student Records Office. Once the participant has placed a hold on their directory information, this information may not be released without the prior, written consent of the participant.
TEEX will not permit access to or release of personally identifiable information (PII) without prior written consent from the participant (TEEX Authorization Release form [SES-25]), except to: TEEX personnel needing access for legitimate educational duties, officials of other institutions for which participants may receive credit for training; persons needing information for scholarship or third party education loans, state/federal/accrediting agencies as required, and/or appropriate TEEX personnel in cases of health or safety emergencies.
Locations and Facilities
Agency Headquarters
The TEEX agency headquarters building houses operational departments, including Financial and Contract Services, Human Resources, Marketing and Communications, Network and Information Services, and Strategic and Education Services. The National Emergency Response and Recovery Training Center (NERRTC) and Business and Cyber Solutions (BCS) administrative offices are also located at this site.
200 Technology Way, College Station, TX 77845
TEEX Administration: 979-458-6805
National Emergency Response & Recovery Training Center: 844-789-5673
Business and Cyber Solutions: 979-431-4837
Brayton Fire Training Field and Disaster City®
The Brayton Fire Training Field and Disaster City are dynamic, hands-on training facilities that offer participants realistic, large-scale props. The Brayton Fire Training Field facilities include classroom space and Firefighting (municipal and industrial), HazMat, Rescue, ARFF, Marine, and EMS props. Disaster City boasts classroom space, building collapse props, rubble piles, technical skills training area, transportation disaster training area, and a government complex that includes a three-story building and parking garage. The Emergency Operations Training Center (EOTC) is a 32,000 square foot interactive classroom space used to train incident managers, supervisors, and jurisdictions in the management of a large-scale crisis using a unified command approach. Training stations offer instruction in firefighting, rescue, urban search and rescue, EMS, hazardous materials, marine, aircraft, and emergency management.
1595 Nuclear Science Road, College Station, TX 77843
Emergency Services Training Institute: 866-878-8900
Texas A&M RELLIS Campus
The Texas A&M RELLIS campus offers classroom space, laboratory space, overhead and underground electric power training fields, a firing range for law enforcement officers, a heavy equipment training field, an emergency vehicle driving track, unexploded ordnance ranges and search grids, and simulation prop houses for tactical training.
3100 State Hwy 47, Bryan, TX 77807
Law Enforcement and Protective Services: 800-423-8433
Infrastructure Training and Safety Institute: 800-723-3811
Center for Marine Training and Safety (CMTS)
This facility overlooks the entrance to the Offatts Bayou in Galveston, Texas and includes a fourteen-vessel fleet, classroom building, an offshore launch/recovery lifeboat davit, a fast rescue boat launch/recovery davit, and an oil spill response trailer.
8609 Teichman Road, Galveston, TX 77554
Center for Marine Training and Safety: 409-740-4475
H.B. Zachry Training Center
This facility offers an electric power training field, classrooms, laboratories, and offices. A wide variety of training takes place at this campus to include occupational safety and health, water and wastewater, transportation and flagging, and environmental topics.
9350 South Presa, San Antonio, TX 78223
H.B. Zachry Training Center: 800-723-3811
Occupational Safety and Health Administration (OSHA) Training Institute Education Center
As a Region VI OSHA Training Institute Education Center, this facility includes classrooms, offices, and a multipurpose auditorium. Training at this location focuses on a full suite of OSHA course offerings.
15515 IH-20, Mesquite, TX 75181
OSHA Training Institute Education Center: 800-723-3811
Hours of Operation and Academic Calendar
TEEX administrative offices are generally open Monday-Friday from 8:00 am to 5:00 pm. During these hours, someone at TEEX will be available to answer questions.
TEEX will be closed on the following dates. These dates are subject to change at any time.
- September 1, 2025
- November 27-28, 2025
- December 24, 2025 – January 1, 2026
- January 19, 2026
- March 12-13, 2026
- May 25, 2026
- June 19, 2026
Course Registration Information
Courses Offered
TEEX offers a variety of avocational courses in Economic and Workforce Development, Fire and Emergency Services, Infrastructure and Safety, Law Enforcement and Protective Services, and Homeland Security.
For the most up-to-date course listing and class schedules, visit the digital course catalog at: teex.org/training/course-catalog/.
Course Registration
TEEX courses offer registration online, onsite, or by completing a paper-based registration form. Participants should refer to teex.org/resources/course-registration-faqs/ for information about the different methods of registering for a course and for frequently asked questions.
Prerequisites or registration requirements will be identified within the course description found on our website.
Note: Participants must provide information for all required fields, including their U.S. citizenship/permanent resident information, in addition to meeting all other attendance and course completion requirements. If this information is not provided, the participant will be considered incomplete and will not receive a certificate of completion.
Continuing Education and Professional Credits
TEEX is proud to offer our participants opportunities for continuing education and professional credit through third-party organizations. In order for TEEX to be a training provider for these organizations, our curriculum, assessments, operational procedures, and staff must complete a stringent approval process. We have a variety of partner organizations and strive to add more every year.
Transfer of Credit
Participants wanting to transfer their coursework from TEEX to another institution are able to request an official training history record through the Student Records Office at [email protected]. In addition, participants pursuing higher education can explore our articulation agreement options as well as request an ACE transcript for approved courses through ACE CREDIT.
In some cases, participants may be able to transfer credit from an accredited institution of higher education to TEEX to fulfill course requirements. This information will be identified within the course descriptions found on our website.
Participant Photo Identification Requirements
Participants attending face-to-face classroom training events, including conferences and seminars, will be required to provide photo identification. Your identification will be verified by a TEEX designated representative the morning of the first day of class or when you pick up your badges/packets, if applicable. The proof of identification you bring should include your full name and photograph. The following are acceptable forms of photo identification*:
- State-issued IDs such as a Driver’s License or Identification Card
- United States or Foreign Passports
- National Identity Card
- US military card (front and back)
- Military dependent’s ID card (front and back)
- Permanent Resident Card
- Certificate of Citizenship
- Certificate of Naturalization
- Employment Authorization Document
- Employee ID or badge with photo
*Some classes, such as Occupational Safety and Health Administration (OSHA)-authorized classes, may have additional requirements for photo identification. Additional information can be found in the course description. Courses delivered online (including instructor-led online training) do not require photo identification if participants log into their personal TEEX Student Portal accounts to access the live training session and/or the course content and materials on the Learning Management System (LMS).
If you forget to bring your identification the first day of class, you have until the beginning of the second day to provide it. If you cannot provide your identification, you will be dismissed from the class (without a refund). Participants attending classes that are one day or less and are unable to provide photo identification by the end of class will not receive credit for the class (or a refund).
International Participants
While most TEEX courses do not have a restriction for international participants, there are some courses that do. Participants should review the enrollment requirements listed on the course description to determine if there are any restrictions for non-U.S. citizens. International participants that register for a class with non-U.S. citizen restrictions will be removed from the course.
Upon registration in a non-restricted class, participants will be screened by the TEEX Export Control Office. After the screening, Export Control will determine if the participant is still eligible to take the class.
If the course is DHS/FEMA-funded, the participant must also complete a DHS Foreign National Screening Request Form and obtain secondary approval through the TEEX NERRTC Office to attend the training.
Attendance
Class attendance is an essential part of the education process and participants in TEEX courses
are expected to attend all class sessions and field exercises. Attendance and participation are
components of successful course completion. In addition, some courses may require a form of
assessment. Participants who do not complete the required minimum attendance hours and other course completion requirements (when applicable) will not receive a TEEX course completion certificate.
Attendance is documented on the daily sign-in sheet or with a scanning bar coding system.
Participants must sign in or be scanned daily for the morning and afternoon sessions. Participants cannot sign in for other participants in the class. Participants may request to review past sign-in sheets or scanning logs to ensure attendance requirements are met.
Participants are expected to be present and ready for instruction at the scheduled time. An absence is defined as not attending class for any reason. Tardiness is defined as a late arrival 15 minutes or more after the scheduled start time; an early departure is defined as leaving more than 15 minutes before the instructor releases the class. The instructor will monitor and counsel participants on their absence/tardiness/early departure to ensure participants comply with the stated attendance policy.
The time a participant misses due to absence, tardiness, and/or early departures is tracked by the class instructor. To avoid an incomplete status in the course, the time missed cannot violate the minimum hours of attendance required by the course attendance policy.
TEEX courses do not allow for excused absences. If a participant misses a portion of the course, it is the participant’s responsibility to contact the instructor before the end of the course they are attending to determine if and/or how missed work can be made up. The instructor will evaluate, on a case-by-case basis, whether or not the missed instruction can be made up. In some cases, make-up work will not be available (due to equipment/facility needs) and the hours missed will be deducted from the attended hours. If make-up work is assigned, it will be comparable to the content, time, and delivery of the portion of the class missed (e.g., assigned paper, eLearning material, test, skill practice). The instructor will provide detailed information regarding what makeup work is assigned and when it should be completed.
Make up work must not interfere with the other scheduled class hours/activities and must be
completed by the end of the course.
Leave of Absence
TEEX does not allow participants to apply for a leave of absence during a course. If a participant is unable to complete a course, they can withdraw from the course and retake it at a later time.
Instructor Disclosure
Instructor(s) must disclose any conflicts of interest(s) applicable to the course subject matter or materials (e.g., proprietary interest in products, instruments, or devices) at the start of each course delivery. TEEX does not endorse any products discussed in courses.
Course Completion
TEEX courses have varying requirements for completion. Participants should review the individual course descriptions found on teex.org for completion requirements prior to enrolling in a course. In addition, the class instructors will review completion requirements at the start of each course.
Financial Information
Course Fees
TEEX will publish course fees in the course descriptions found on teex.org. If a course does not have a price listed, or if you have questions about the pricing, contact the program representative listed within the course description. Full fee payment is required at the time of registration or per contract, when applicable.
TEEX will withhold certificates of completion, transcripts, and will not report continuing education hours for completed training for participants who have not fulfilled their financial obligation.
Funding Options
TEEX does not provide financial assistance, but there are several federal, state, and private programs that can be used to cover all or some course-related expenses.
For information about options for third-party financial assistance, email [email protected].
Veterans Services
From service with the Army, Marine Corps, Navy, Air Force, Coast Guard, or Space Force, the path for veterans looking for a new career begins with training in one of the many eligible face-to-face certificate programs. These include courses focused on firefighting, law enforcement, and additional courses that we strive to expand every year.
GI Bill® is a registered trademark of the U.S. Department of Veterans Affairs (VA). More information about education benefits offered by VA is available at the official U.S. government web site at benefits.va.gov/gibill/.
Contact our Veterans Services Program staff at [email protected].
Refunds
If a TEEX participant is unable to attend a class for which they have registered, they must contact the program representative found on the course description or course confirmation in advance to either transfer or cancel the registration.
In specific cases (e.g. testing fees), this refund policy is not applicable and the alternate guidelines will be outlined in the course description.
Transfers
Participants that are unable to attend a course may contact the TEEX representative listed on the website course description up to the first day of a course to transfer to another delivery. If the other course delivery has a price difference, participants must pay the difference or will be refunded the difference, as applicable.
Cancellations
Participants who cancel within 14 calendar days of the start of class for classes with a tuition that is $50.00 or less will not receive a refund. For classes with a tuition over $50.01, participants will be charged a $50.00 registration fee or 10% of the class tuition, whichever is greater, not to exceed $500.00. Participants that cancel prior to 14 calendar days of the class start date will receive a full refund. Participants will receive their refund, less applicable fees, within 45 calendar days of the date of cancellation. If TEEX cancels a course, participants will be refunded all monies or transferred to another course delivery.
No Shows
Participants considered no shows for classes with a tuition that is $50.00 or less will not receive a refund. For classes with a tuition over $50.01, participants will be charged a $50.00 registration fee or 10% of the class tuition, whichever is greater, not to exceed $500.00. Participants who no show will receive their refund, less applicable fees, within 45 calendar days of the last scheduled day of class.
eLearning Courses
Refunds are not available for eLearning courses once a participant has logged into the course or an etoken has been issued. Elearning courses cannot be transferred from one participant to another. Participants who cancel the eLearning course prior to logging in will be refunded in accordance with the cancellation policy above.
Correspondence Courses
Refunds are not available for correspondence courses once TEEX receives shipping confirmation that course materials have been delivered to the participant. Correspondence courses cannot be transferred from one participant to another participant once a participant has started the program.
Withdrawal
Participants who begin an avocational class and withdraw before the completion of the class are not eligible for refunds.
Dismissal
Participants who begin a class and are dismissed by TEEX before the completion of the class are not eligible for refunds.
Veterans
Cancellations or refunds for veterans must follow the current Veterans Administration requirements. Contact the Veterans Services Program staff ([email protected]) for assistance.
Participant Appeal Refunded Amount
If the refunded amount issued is in conflict with the participant refund policies stated above, a report may be filed with the TEEX SES/Student Services Department at teex.org/complaint.
Participant Services
The services that TEEX provides participants vary by campus (e.g., Wi-Fi or computer lab access). The class instructor will inform participants of available services at the location where the class is being held, when applicable. Participant service staff is located at agency headquarters. Participants should use the contact information listed in this document to schedule an appointment to determine a time/location to meet with participant services. Additional information regarding TEEX participant services is available at Student Resources on the TEEX website.
Participant Training History and Certificates
Participants who would like copies of their training history or certificates should contact the TEEX Student Records Office at 979-458-6833 or [email protected]. The course history includes the course(s) completed, completion status, and dates of enrollment. Printing or shipping fees may apply.
TEEX recommends that participants set up an account on the student portal to review history and/ or print certificates at no cost. Go to my.teex.org to set up an account.
Participant Housing and Lodging
Participants are responsible for obtaining their own housing or lodging, unless a TEEX course or activity specifically offers housing or lodging. For lodging assistance or questions, participants are encouraged to contact the TEEX representative listed on the course description found on teex.org or contact the Convention and Visitor’s Bureau for the city where the TEEX course is being held.
TEEX Career Services
TEEX Career Services can assist participants with resume writing and techniques to improve interview skills. The TEEX Career Services representative can be reached at [email protected]. TEEX does not guarantee employment for participants that complete our courses.
International Services
International participants wishing to attend TEEX avocational courses in the United States should contact their local U.S Embassy or Consulate about non-immigrant visa options. TEEX is not able to provide visa advice or assist with visa issues for these courses.
If you have any questions, please contact the International Services Office at [email protected] or 979-209-0859.
Disability Resources
In compliance with the Americans with Disability Act (ADA) of 1990, TEEX will make reasonable accommodations for participants with disabilities.
To ensure TEEX is able to make reasonable accommodations, participants should communicate their needs by submitting the Accommodation Request form two to four weeks before the start of the course; however, accommodation requests can be submitted anytime during the course but cannot be applied retroactively. Documentation may be required.
To initiate the review process, participants should read the information found on teex.org/disability-accommodations/ and complete the Accommodation Request Form. Accommodations can only be approved by Student Support Services in SES. Once approved, participants must review the approved accommodations with their instructor(s) and provide the official letter from SES to ensure that the accommodations are implemented in the course. Participants are encouraged to complete this step on or before the first day of class.
For additional questions or to check the status of a request, contact our Student Support Services Coordinator at 979-500-6660 or [email protected].
Student Support Services
Student Support Services is dedicated to enhancing participants’ overall well-being and success by providing comprehensive resources and support from mental and physical health resources, community resources, participants’ needs, and issues. Our mission is to create a supportive environment where participants can thrive academically, emotionally, and socially. We are deeply committed to addressing participants’ varied needs and challenges, providing them with the resources and support necessary to succeed and thrive during their educational journey. We encourage all participants to reach out and take advantage of the services available to them, as we are here to support and encourage their success.
Student Support Services addresses participant grievances promptly and fairly to ensure participant concerns are appropriately managed. It assists with resolving academic complaints and handles code of conduct violations to maintain a safe campus environment. Additionally, the office provides guidance and support through the appeals process for various academic and disciplinary decisions.
Contact our Student Support Services Coordinator at [email protected] for more information.
Participant Safety
Safety of our participants is a core value for TEEX. At some locations, emergency services are available on site, while others have emergency service contact information posted in the classrooms. The class instructor should review safety procedures at the beginning of class.
Participants that have a fever (100°F or higher) or other symptoms of acute illness are highly encouraged to refrain from attending class to prevent the spreading of illness to classmates and TEEX staff. Participants that come to class with a fever may be asked to leave.
Reporting an Accident, Injury, or Illness
Participants who witness an accident, are personally injured, or become ill while attending a TEEX- sponsored event, should report the accident, injury, or illness to the instructor or other member of the TEEX staff immediately. This ensures that appropriate actions can be taken to ensure the health and wellness of all participants in the course. Participants should also immediately notify their sponsor and/or employer, if applicable.
Accident/Injury
Participants are required to report any injury they have received if it will interfere with their performance in the course they are attending. This includes injuries that occurred outside of the course.
If the accident or injury occurs during the course, the instructor or TEEX staff member will complete Section 1 of the Participant Accident Investigation Report (EHS-5) and submit to their division safety officer for submittal to the Environmental, Health, and Safety (EHS) department. This must be completed within 24 hours of the injury. The division safety officer will complete Sections 2 and 3 and submit the completed form with supporting documentation to the EHS department within 10 days of the initial report.
Participants will be required to submit a physician’s letter indicating the nature of the injury and level of activity allowed. Participants will not be allowed to return to full activity without a completed document from the treating physician that clearly states that the participant is released without restrictions to participate in the course. This letter should indicate that the physician is aware of the type of course in which the participant is enrolled.
If a participant’s injury limits their ability to perform during the course, program staff will do their best to modify or put participants on a limited status. Depending on the length of time for full recovery and the ability of the participant to complete course requirements, the participant may transfer to the next date of the course, or they can choose to withdraw from the course.
Medical Costs
Medical costs that occur due to an injury or accident will be the responsibility of the participant, their sponsor, and/ or their employer. TEEX and its staff are not responsible for any loss or injury that occurs due to participation in a TEEX course.
TEEX Policies and Expectations
Participant Code of Conduct
Participants attending TEEX-sponsored events are expected to comply with the TEEX Participant Code of Conduct. Failure to follow this code may result in disciplinary action.
Participant Code of Conduct:
- Follow TEEX policies and local, state, or federal laws.
- Comply with directions of TEEX instructors, administrators, or authorized personnel.
- Respect fellow participants and TEEX staff by not discriminating or harassing individuals on the basis of race, color, national or ethnic origin, religion, sex, disability, age, sexual orientation, or veteran status.
- Support a safe and healthy learning environment.
- Avoid participating in hazing or conduct that threatens or endangers the mental or physical health or safety of others.
- Do not participate in academically dishonest actions such as cheating, plagiarizing, fabricating or falsifying work, or impersonating another in training/testing environment.
Conduct During Live Online Instructor-Led Courses
The safety of our participants is our utmost priority. In the event it is determined that a participant is actively driving a vehicle during a live online instructor-led class, the instructor will ask the participant to pull over and find a safe location in which to focus and participate. If the participant does not or cannot comply with attending the class without driving the vehicle, the instructor will dismiss the participant from the class. Online training (to include virtual) is non-refundable once the class has started. A dismissed participant may submit an appeal through our participant appeal process.
Additional considerations for these types of courses include the following:
- While the dress code for the virtual classroom is more relaxed than the traditional classroom, participants are expected to dress and be groomed in a respectful and appropriate manner during their virtual class sessions. The appropriateness of virtual classroom dress /grooming is at the discretion of the instructor.
- Some virtual courses may require you to be visible throughout the session. If the instructor requests that you keep your video on throughout the class, you must do so.
- Similarly, any request to turn off the video must also be promptly followed.
- Your audio must be muted throughout the session unless the instructor provides guidance to do otherwise or it is your turn to speak in class. Leaving on your audio will cause a distraction and disturbance to the class.
- Your screen name must match your registration name for attendance tracking purposes.
Disciplinary Procedures
Participants who violate the TEEX Participant Code of Conduct may be subject to disciplinary action. Disciplinary actions may include verbal reprimand, written reprimand, probation or dismissal from a training program or TEEX.
Participants found responsible for any violation may file an appeal within fifteen (15) calendar days from the sanction date.
If TEEX becomes aware that a participant may have violated the law, TEEX will report the incident to law enforcement in accordance with the Clery Act of 1990.
Participant Complaint and Appeal Process
TEEX encourages participants to discuss complaints informally with TEEX staff; however, TEEX offers a formal appeal and complaint process as referenced in SAP 13.99.99.N0.04, found on teex.org. Participants can file a formal report by going to teex.org/complaint.
If you have any questions, please contact the Student Support Services Coordinator at [email protected].
Do the Right Thing
The Texas A&M University System is dedicated to adhering to the highest ethical standards and principles. If you have factual information suggestive of fraudulent, wasteful or abusive activities, we want you to report it. Examples of reportable issues include fraud; misuse of resources or information; violations of safety rules; inappropriate conduct, harassment or discrimination.
We encourage you to report such issues through the Risk, Fraud & Misconduct Hotline, a telephone and web-based reporting system, by calling 1-888-501-3850 or selecting “file a report” at the top of the page at ethicspoint.com. The hotline is independently operated and available 24 hours a day, 7 days a week. Reports can be submitted anonymously and will be forwarded to the appropriate institution or agency official for action.
Course Attire/Personal Protective Equipment (PPE)
Participants will follow the course attire and/or PPE requirements, as specified in the course description found on teex.org or course confirmation notification, when applicable.
Tobacco Products and Devices
All forms of smoking and tobacco products including but not limited to cigarettes, cigars, pipes, smokeless tobacco, snuff and chewing tobacco, and electronic cigarettes (includes vapors, personal vaporizers, tanks and other electronic nicotine delivery system) are prohibited in all TEEX facilities and properties. Facilities means all grounds, buildings and structures, sidewalks and walkways, parking structures, and all vehicles owned, leased, or otherwise controlled by TEEX.
Carrying Weapons
A handgun license holder under Chapter 411, Texas Government Code, may carry a concealed handgun on or about their person while the license holder is on TEEX property. There is no open carry allowed on TEEX property. Licensed peace officers are authorized by law to carry firearms.
In Texas, licensed handgun holders must follow any legally posted restrictions (Chapter 411 30.06, 30.07), whether concealed or open carry, on non-TEEX property or at TEEX special events. Other state laws will apply when training is held in another state.
Drug Usage
TEEX prohibits the use, sale, attempted sale, conveyance, distribution, manufacturing, cultivation, dispensation, purchase, attempted purchase, and possession of illicit drugs, intoxicants, or controlled substances, at any time and in any amount or in any manner. Additionally, TEEX prohibits the use of medications for which the participant does not have a valid prescription or the use of prescription medication in a manner inconsistent with the prescription. A participant taking any medication that may limit his/her ability to fully or safely participate in a TEEX course or activity should inform their instructor.
Alcohol Usage
The use, possession, or distribution of alcoholic beverages is prohibited on TEEX property, during a TEEX course, or at TEEX-sponsored events, unless exclusive authority is provided by the TEEX Agency Director.
Copyright Guidelines
Participants are required to comply with the copyright guidelines found within the materials distributed during a course. Courses that use TEEX-produced materials are subject to copyright protection and do not allow for the publications to be reproduced, distributed, or transmitted in any form or by any means without prior written approval from TEEX. Unauthorized use of materials may be subject to legal action.
Personal Belongings
Participants are responsible for securing their personal belongings while attending TEEX-sponsored events. TEEX is not responsible for the loss or theft of personal belongings.
Cell Phone and Electronic Devices
Cell phones and other electronic devices will not be allowed to pose as a distraction to other participants or the instructor of the course. Participants may be asked to silence device(s) at the beginning of class and/or excuse themselves from class to make/receive phone calls. Participants should follow the direction of their instructor on usage of electronic devices during the course.
Usage of Cameras and Recording Devices
Participants are not permitted to record or photograph TEEX training or activity without prior approval by appropriate TEEX personnel, such as the class instructor or marketing department.
TEEX Electronic Resources
TEEX provides electronic devices or resources for use during some classes. Participants are expected to use these resources in accordance with the prescribed guidelines provided by the instructor. Failure to follow the usage guidelines may result in the removal of the TEEX property from the participant and/or holding the participant financially responsible for damages.