​Effective communication in stressful situations is vital for emergency responders. These affordable online emergency communications courses allow telecommunications personnel to effectively serve their departments and communities. The Public Safety Telecommunicator course prepares call takers and dispatchers to manage their roles and responsibilities by teaching communication skills, call classification and procedures, strategies for handling difficult callers, and stress management, among other topics. This course meets the training requirements for the Texas Commission on Law Enforcement Basic Telecommunicator Proficiency Certificate. The Spanish for 9-1-1 Dispatchers course provides crucial training to ensure that emergency dispatchers are able to adequately serve the Spanish-speaking community.


Emergency Communications


Funding Options DHS/FEMA Veterans Benefits GSA
Delivery Types Online Face-to-Face Blended Online Instructor-Led
Course Number Title Description Funding Option Delivery Type Division
LET223 Active Attack Emergency Communications Quick View Course Description

ILEPSE
LET543 Public Safety Telecommunicator Quick View Course Description

ILEPSE

Course Number Title Description Funding Option Delivery Type Division
LET314 Spanish for Corrections Quick View Course Description

ILEPSE
LET410 Spanish for Law Enforcement Quick View Course Description

ILEPSE
LET545 Spanish For 9-1-1 Dispatchers Quick View Course Description

ILEPSE
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