Interacting with Veterans in a Jail Setting (Online)

LET112 – 4.00 Hours

Currently there are no scheduled classes for this course. However, in some cases a course can be scheduled to meet your organization’s specific needs. For more information about this course or to schedule a class, please contact Law Enforcement and Protective Services at (800) 423-8433 or [email protected] to get the latest schedule.

Course Description

Male inmate in jail cellThe Interacting with Veterans in a Jail Setting course introduces military culture, the unique experiences and mental health challenges faced by veterans, and how to apply trauma-informed communication and de-escalation techniques when interacting with others. This online course is designed to meet the legislative mandate established by SB 1563, in accordance with Chapter 1701 of the Texas Occupations Code.

This course meets Texas Commission on Law Enforcement (TCOLE) requirements Interacting with Veterans in Jail Setting Course #4902.

Prerequisites

There are no prerequisites for this course.

Course Completion Requirements

Participants must provide information for all required fields, including their U.S. citizenship/permanent resident information, in addition to meeting all other attendance and course completion requirements. If this information is not provided, the participant will be considered incomplete and will not receive a certificate of completion.

  • The mandatory completion period for this eCourse is 45 days from your registration date.
  • To complete this course, you must have access to a computer with internet access.

Online Course Technical Requirements

To successfully complete this online course, you must have access to a computer with the following requirements:

  • Desktop computer or laptop
    • Note: The use of a tablet is not recommended and may result in connectivity issues.
  • Broadband or high-speed internet connection
    • Recommended: Wired connection with at least 2.0 Mbps bandwidth (bi-directional, i.e. sending and receiving)
    • Alternative: Wireless (WiFi) connection
    • Note: The use of a MiFi or mobile hotspot is not recommended and may result in connectivity issues.
  • Web browser
    • Recommended: Mozilla Firefox 140 or higher, Google Chrome 145 or higher
    • Note: Microsoft Edge and Safari are not among our tested browsers for this course. You may experience layout, navigation, and/or tracking issues when using one of these browsers. Please utilize one of the recommended browsers.
    • Note: Please avoid using incognito or private browsing when accessing the course.
  • Adobe Acrobat Reader

Attendance Requirements

To meet attendance requirements, participants must review each module and complete all required course assignments, activities, quizzes, and/or end of course exam.

Upon successful completion, you will be able to:

  • Identify how military culture, deployments, and transition challenges shape veterans’ behavior and perception within a jail setting.
  • Recognize how trauma, mental health conditions, and comorbidity influence veteran behavior and increase risk for incarceration.
  • Recognize trauma-informed principles, triggers, and correctional practices that may unintentionally retraumatize veterans.
  • Apply veteran-specific communication and de-escalation strategies to manage conflict while maintaining safety and authority.

Suggested Audience

  • County corrections officers who are appointed or will be appointed
  • Other law enforcement professionals such as telecommunicators and peace officers

Continuing Education And Professional Credits

Note: Live Online Instructor-Led (webinar) courses are not eligible for TCOLE credit.

  • 4.00 hours – Texas Commission on Law Enforcement (TCOLE)

Contact Information

Law Enforcement and Protective Services
Phone: (979) 845-6677 | Toll-Free: (800) 423-8433
Email: [email protected]