Skip to main content

Crisis Leadership & Decision Making

MGT340 - 4.00 Hours

Schedule

  • Details
    11/30/2017 - 11/30/2017
    Phoenix AZ
    FP  MGT340  75
  • Details
    1/9/2018 - 1/9/2018
    Manhattan IL
    FP  MGT340  74
  • Details
    1/10/2018 - 1/10/2018
    Manhattan IL
    FP  MGT340  72

This schedule is subject to change without notice. If you have not received confirmation of the class prior to the class start, please contact the division at (866) 878-8900 or esti@teex.tamu.edu to get the latest schedule.

Description

The Crisis Leadership and Decision Making seminar is an executive-level presentation for the nation’s senior elected and appointed officials at the city, county, region, territory, tribal, and state levels. Seminar participants discuss the strategic and executive-level issues and challenges related to preparing for and responding to a catastrophic incident. The venue provides an excellent opportunity to share proven strategies and practices and apply lessons-learned from past natural and man-made disasters.

The seminar is a facilitated, free-flowing discussion of the stresses of crisis leadership and decision-making gained from an examination of a Harvard University, Kennedy School of Government case study of a catastrophic disaster. The seminar supports the national priorities and capabilities that the Department of Homeland Security (DHS) encourages state and local jurisdictions to establish as articulated in Homeland Security Presidential Directive 8 and subsequent documents and policies, such as the National Preparedness Guidelines.

This seminar uses one of four case studies to examine the dynamics of crisis leadership and decision-making from an elected or senior official’s perspective. The seminar uses the case study to frame the discussion on ways to overcome leadership challenges in planning and responding to a large-scale incident. The final outcome of the seminar is the development of an individual and jurisdiction plan of actions needed to improve preparedness and emergency response.

Prerequisite

There are no prerequisites for this course.

Requirements

  • In order to effectively participate in the discussion, all attendees should read the case study provided prior to attending the seminar.

Topics

Planning for Effective Disaster Response+Planning process importance+Role of the elected and senior official in planning+All-hazards based emergency operations plans +Plan adequacy, feasibility, and adaptability +Leadership & Decision Making During a Crisis+Responsibilities of leaders in advance of a crisis+Roles and functions of leaders during a crisis+Recognizing the Extraordinary; Improvising the Necessary Response+Unique circumstances +Departure from routine response and behavior+Effective adaptation +Risks associated with improvisation+Complex, Multi-jurisdictional Coordination+Crisis complexity+Leadership and command responsibilities+Transfer/transition of responsibility +Friction between organizations, agencies, and jurisdictions+Maintaining Scalability+Resource requirements+Task variety and load +Responder capabilities+Discussions of methods for maintaining situational awareness critical to the favorable resolution of any crisis

Audience

This management level course is designed for senior-elected and appointed officials and other stakeholders who may be called upon to make critical decisions during a natural or man-made catastrophe.  Although intended for an audience of senior officials from a local jurisdiction, it may also include executives from other community entities, both public and private, such as:

  • Directors of local response agencies
  • Department Heads/Chiefs from: emergency management, fire, law, Emergency Medical Services (EMS), Hazardous Materials (HazMat), public works, water, public health, health care, governmental administrative disciplines/services
  • Public Information Officers
  • Resident federal agency representatives (FBI, BATF, Secret Service, FEMA, TSA)
  • CEOs of hospitals
  • College and university representatives
  • School district superintendents
  • Airport and port facility managers
  • Department of Defense (DoD) installation commanders and representatives
  • Stadium and sports facility managers and directors of security
  • Non-governmental Organizations (NGOs) and private-sector organizations

Government Programs, Certifications and Accreditations

GSA contract number: GS-07F-0357V. GSA customers, to register please contact contact itsi@teex.tamu.edu or call (800) 723-3811+For DHS/FEMA Funded Courses, please contact (866) 878-8900

Education Credits

  • 0.4 CEUs

Contact Information

Steve Keim

Training Manager
Phone: (979) 458-5646 | Tollfree: (866) 878-8900

Other Information

This workshop is fully funded through DHS/FEMA and comes at no direct cost to the jurisdiction, and is delivered at a time and place requested by the jurisdiction.

Available Case Studies (from the Kennedy School of Government, Harvard University):

  • Charting a Course in a Storm: U.S. Postal Service and the Anthrax Crisis
  • Command Performance: County Firefighters Take Charge of the 9/11 Pentagon Emergency
  • “Almost a Worst-Case Scenario”: The Baltimore Tunnel Fire of 2001 (Parts A, B, C)
  • Hurricane Katrina: Preparing for “The Big One” In New Orleans (Part A) and Responding to an “Ultra-Catastrophe” in New Orleans (Part B)

Course size limit

  • 15 - 25 participants

Handbook

Participants receive a Local Officials All-Hazards Preparedness Executive Handbook.  This reference book contains information on:

  • All-hazards incident preparedness
  • The right questions to ask prior to an incident
  • Working with the media during a crisis
  • The National Response Framework
  • Local Government Partner Guides
  • Emergency Support Functions (ESF) and support annexes
  • The Stafford Act
  • Federal Support in Non-Stafford Act events
  • DoD support of Domestic Incidents.

Related Courses

MGT312+MGT318Senior Officials Workshop for All-Hazards Preparedness+Public Information in an All-Hazards IncidentSenior Officials Workshop for All-Hazards Preparedness+Public Information in an All-Hazards IncidentSenior Officials Workshop for All-Hazards Preparedness+Public Information in an All-Hazards Incident
© Copyright 2015 Texas A&M Engineering Extension Service
A member of the Texas A&M University System
Ver.1.2015.0204