This course provides personnel who could be assigned to or work in an Emergency Operations Center (EOC) the skills necessary to effectively plan for and manage a large-scale incidents by applying and implementing an all-hazards, multi-disciplinary, management team approach. The course places specific emphasis on the planning, resource, and information management processes.
The course focuses on the key decision-making requirements within the Emergency Operations Center. The jurisdictional team will learn from the effects of incident decisions while working in an EOC using a simulated, notional jurisdiction as they respond to the final days exercise.
The course is delivered in your jurisdiction. The instructional team consists of coaches and mentors experienced in emergency management and incident response. The course uses a multi-discipline, jurisdictional approach to accomplish the course objectives. The course adapts existing incident management systems, best practices and procedures to the unique requirements of responding to all-hazards incident.
There are no prerequisites for this course.
Participants should have an intermediate level of understanding of the Incident Command System (ICS) and some experience in incident management. Completion of IS-775, EOC Management and Operations Course is also recommended.
Basic ICS information can be gained via completion of the Federal Emergency Management Agency (FEMA) online courses IS-100, IS-200, IS-700, and IS-800.
TopicsMulti-Agency Coordination System (MACS)+Functions of the EOC+EOC Organizational Models+Planning Process+Information Management Process+Resource Management Process+Management and Operations Processes+Familiarization with and use the Emergency Management Exercise System (EM*ES)+Working in an EOC+Decision-making exercises
Eligible participants include emergency management and response personnel who currently or potentially work in an EOC at the state, territorial, local, tribal, or Department of Defense (DoD) installation level. Enrollment can be single participants, jurisdictions, or mixed.
Disciplines include, but are not limited to:
- Law Enforcement (LE)
- Emergency Medical Services (EMS)
- Emergency management
- Fire Service
- Governmental administrative
- Public safety communications
- Health care
- Public Health (PH),
- Hazardous Materials (HazMat)
- Public Works (PW)
- Non-governmental organizations
- Volunteer and/or faith-based organizations
- Private business partners
Government Programs, Certifications and AccreditationsGSA contract number: GS-07F-0357V. GSA customers, to register please contact firstname.lastname@example.org or call (866) 878-8900. +For DHS/FEMA Funded Courses, please contact (866) 878-8900
Phone: (979) 458-5620 | Tollfree: (866) 878-8900