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Effective Communication and Interviewing

SAP102 - 4.00 Hours

Schedule

  • LS  SAP102  45
    $25.00

Description

Effective communication and interviewing skills are critical in today's workplace regardless of discipline. This online course is designed to provide participants with the concepts and skills necessary to effectively communicate and conduct interviews. This interactive course provides an introduction to communication, including the verbal, nonverbal, and tactical communication processes, and demonstrates how to apply these skills to eliciting and recording information, as well as writing a final investigative report. The practices taught in this course may be superseded by your agency departmental policy.

Prerequisite

There are no prerequisites for this course.

Requirements

  • This course must be completed within a 45 day time period. The completion period begins once course registration has taken place.
  • To complete this course you are required to have a computer with internet access.

Equipment

  • Broadband internet connection
  • Current browser
  • Recommended: Mozilla Firefox 30 or higher, Google Chrome 37 or higher
  • Alternatives: Internet Explorer 10 or higher, Safari 7 or higher
  • Adobe Acrobat Reader 10 or higher
  • Adobe Flash 11 or higher

Topics

Basics of communication+Nonverbal communication+Verbal communication+Tactical communication techniques+Interviewing

Audience

  • Security professionals
  • Facility safety and security officers
  • Law Enforcement Officers
  • Individuals involved in security operations
  • Emergency Medical Services personnel
  • Arson Investigators
  • Fire and Rescue personnel

Education Credits

  • 0.3 CEUs

Contact Information

Law Enforcement and Security Training
Phone: (979) 845-6677 | Tollfree: (800) 423-8433

Other Information

  • After registering online for this course, you will receive an email with instructions for getting started. If you do not receive a confirmation within one hour, please contact us at (979) 845-6677 or law@teex.tamu.edu
  • If paying by purchase order or check please fill out the required registration form and send to law@teex.tamu.edu or fax to (979) 862-2788.

Refund Policy

  • Refunds are not available for eLearning courses, nor may the course be transferred from one customer to another.

Resources

Payment Options
  • Credit Card - Complete online registration or call (979) 845-6677
  • Purchase Order - Complete registration form and send to law@teex.tamu.edu or fax to (979) 862-2788
  • Check - Complete registration form and mail to: TEEX - LAW, P.O. Box 40006, College Station, TX 77842

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