HIL003 – 1.00 Hours


Dates Location Class Price
Details 10/14/21 – 10/14/21 Live Online Instructor-Led Training IS HIL003 9 $15.00 Register

This schedule is subject to change without notice. If you have not received confirmation of the class prior to the class start, please contact the division at (800) 723-3811 or (800) SAFE-811 or itsi@teex.tamu.edu to get the latest schedule.

Course Description

Emotions are reliable indicators of what is really going on inside of us. They may stem from things we have seen and heard, from past experiences, or our values and beliefs. They may also be a combination of any or all of these. As a leader, we must be able to know what triggers our different emotions and learn to manage those accordingly for the situation at hand. Unlike our Intelligence Quotient (IQ), we are able to grow our Emotional Quotient (EQ) to become stronger as a leader and grow the engagement of our employees and co-workers.


There are no prerequisites for this course.

Attendance Requirements

To meet attendance requirements, participants must review each training module and complete all required course assignments, activities, quizzes, and/or end of course exam.


Important information that you will need for this class

  • You will need to have a reliable internet connection.
  • Your computer will need speakers or a headphone set to hear the audio.
  • A microphone is not required, but recommended because it will make participation easier for you.
  • Dual monitors are not required, but recommended for ease of use.


  • Defining Emotional Intelligence
  • Structure for Working with Emotional Intelligence
  • Identifying Strengths and Weaknesses

Suggested Audience

This course is designed for employees seeking:

  • to grow their leadership skills
  • a leadership position; or
  • ways to enhance their leadership methods within their organization.

Contact Information

Infrastructure Training & Safety Institute
OSHA Training Institute Education Center
Phone: (979) 458-9188 | Toll-Free: (800) 723-3811 or (800) SAFE-811
Email: itsi@teex.tamu.edu

This is a fantastic program, which gives me a wide variety of tools and knowledge to assess National Guard properties throughout Michigan. Your instructional staff is top notch and well versed in the discipline.

— Infrastructure Protection Certificate
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