MGT361 – 24.00 Hours


Dates Location Class Price
Details 01/11/22 – 01/13/22 Clinton, NY LS MGT361 141 Register
Details 02/01/22 – 02/03/22 Denton, TX LS MGT361 148 Register
Details 02/08/22 – 02/10/22 Miami, FL LS MGT361 149 Register
Details 02/22/22 – 02/24/22 Naperville, IL LS MGT361 143 Register
Details 03/08/22 – 03/10/22 Westfield, MA LS MGT361 144 Register
Details 03/15/22 – 03/17/22 New Brunswick, NJ LS MGT361 145 Register
Details 03/29/22 – 03/31/22 Millersville, PA LS MGT361 147 Register
Details 04/05/22 – 04/07/22 Denver, CO LS MGT361 150 Register
Details 06/07/22 – 06/09/22 Memphis, TN LS MGT361 152 Register
Details 06/14/22 – 06/16/22 Houston, TX LS MGT361 146 Register
Details 08/09/22 – 08/11/22 Wilmington, NC LS MGT361 151 Register

This schedule is subject to change without notice. If you have not received confirmation of the class prior to the class start, please contact the division at (800) 423-8433 or to get the latest schedule.

Course Description

Is your campus prepared? This course trains higher education campus and community members, and others involved in crisis management duties and responsibilities to effectively manage a crisis by applying a whole community approach. Risk management strategies, effective crisis communication, and a series of well-developed plans as described in the National Incident Management Systems (NIMS) are emphasized. The course utilizes case studies and activities to aid participants in recognizing potential gaps in their current crisis management program and concludes with a practical application, simulated role-play exercise. 

This course meets Texas Commission on Law Enforcement (TCOLE)
requirements for MGT361 Managing Critical Incidents Higher Education course #78402.


There are no prerequisites for this course.

Attendance Requirements

Class attendance is an essential part of the education process and participants in TEEX courses are expected to attend all class sessions and field exercises. The course requires participants to attend a minimum of 80% of the class hours as a component of successful course completion. During the course, your instructor will review any additional attendance requirements, for example, a field exercise that cannot be missed.

Participants in a TCOLE credit course must complete the class in its entirety to receive TCOLE credit.


  • IS-700.B: An Introduction to the National Incident Management System
  • IS-800.D: National Response Framework, An Introduction
  • IS-100.C: Introduction to the Incident Command System, ICS 100
  • IS-200.C: Basic Incident Command System for Initial Response


  • Events and Incidents at Institutions of Higher Education
  • Challenges to Stakeholder Relationships at Institutions of Higher Education
  • Prevention and Protection at Institutions of Higher Education
  • Recognizing Risk affecting Institutions of Higher Education
  • Mitigation at Institutions of Higher Education
  • Crisis Communication
  • Managing the Response
  • Recovery at Institutions of Higher Education
  • Simulated Incident Management Team at an Institution of Higher Education

Suggested Audience

  • Campus Leadership and Risk Managers
  • Campus Communications and Marketing
  • Campus Emergency Management and Public Safety
  • Emergency Operations Center Staff
  • Campus Administration
  • Athletic Departments and Operators of Large Venues
  • Campus Environmental Health & Safety
  • Campus Health Services
  • Student Life/Affairs and International Affairs/Travel
  • Human Resources and Faculty
  • Local & State Emergency Management Agencies
  • Fire Services
  • Emergency Medical Services
  • Local, State, Tribal, and Federal Law Enforcement
  • Local Elected Officials
  • Public Health Organizations
  • Public Works
  • Local Hospitals
  • Private-Sector Businesses in/near the community

Continuing Education And Professional Credits

Note: Live Online Instructor-Led (webinar) courses are not eligible for TCOLE credit.

  • 24.00 hours – Texas Commission on Law Enforcement (TCOLE)

Other Information

  • Crisis Management Affecting Institutions of Higher Education: A Collaborative Community Approach was formerly titled Managing Critical Incidents at Institutions of Higher Education: A Whole Community Approach

Government Programs

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