NFA107 – 14.00 Hours

Currently there are no scheduled classes for this course. However, in some cases a course can be scheduled to meet your organization’s specific needs. For more information about this course or to schedule a class, please contact Emergency Services Training Institute at (866) 878-8900 or [email protected] to get the latest schedule.

Course Description

NFA logoThis two-day course presents the participant with the basic leadership and supervisory knowledge, skills and tools needed to perform effectively in the fire and EMS environment. The course includes:

Transition to Supervisor: At the completion of this unit, participants will be able to apply concepts related to a successful transition to supervisory and leadership roles, including models of leadership, change management, active followership, and active involvement in fire and EMS.

Effective Communication: At the completion of this unit, participants will be able to identify effective communication processes across a multitude of scenarios and environments, to include written, oral, paraverbal, nonverbal, dialogue-focused, inquiry- and support-based, and crucial conversations.

Ethics, Authority and Responsibility: At the completion of this unit, participants will be able to apply an ethical perspective to responsibility, authority, power, decision-making and discipline in a supervisory or leadership role in fire or EMS.

Active Involvement: At the completion of this unit, participants will be able to create a personal plan for active involvement as a supervisor and leader in fire and EMS, using concepts presented in this course.


There are no prerequisites for this course.

Course Completion Requirements

Participants Must Provide

  • a photo identification on the first day of class. See the Participant Handbook for approved forms of identification and additional guidelines.

Attendance Requirements

To meet NFA attendance requirements, participants must complete each training module and complete all required course assignments, activities, quizzes, and/or end of course exam. Exceptions may be discussed with lead instructor.

Upon successful completion, you will be able to:

  • Transition to Supervisor
  • Effective Communication
  • Ethics, Authority and Responsibility
  • Active Engagement

Suggested Audience

The primary target audience for this course are those individuals who are at the first line of supervision. First line level is considered to be those at the Company Officer or Unit (fire prevention, fire education, communications, EMS, etc.) Supervisor level.

More specific primary selection criteria is as follows:

  • First line supervisors in fire and EMS organizations.
  • Fire and EMS personnel due for promotion/appointment to a first line supervisory position within 18 months.
  • Fire and EMS personnel who are regularly assigned acting supervisory positions.
  • Fire and EMS personnel currently enrolled in the NFA Managing Officer will be provided priority selection.

The secondary target audience are fire and EMS personnel at the first line management level (chief officer or above).

Continuing Education And Professional Credits

  • State Firefighters’ and Fire Marshals’ Association of Texas (SFFMA)

Contact Information

Emergency Services Training Institute
Phone: (979) 845-7641 | Toll-Free: (866) 878-8900
Email: [email protected]

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