Fire Department Communications

CEF002 – 4.00 Hours


FP CEF002 52 $10.00 Register

This schedule is subject to change without notice. If you have not received confirmation of the class prior to the class start, please contact the division at (866) 878-8900 or [email protected] to get the latest schedule.

Course Description

Communication is the basis for which the fire service operates.  Fire department communications can be divided between emergency and nonemergency communications.  Both types may come from the general public.  Citizens may report emergencies directly to the fire departments, or they may call for assistance with a number of other, nonemergency issues such as scheduling fire department tours or questions about local fire codes.  This course offers 4 CE hours in external, internal, and on-scene communications.  This course offers an interactive practice session and a module quiz based off IFSTA Essentials of Firefighting 7th edition.  This course satisfies: NFPA 1001 4.2.1, 4.2.2, 4.2.3


There are no prerequisites for this course.

Course Completion Requirements

Technical Requirements

In order to successfully complete this course, you should have access to computer equipment meeting the following system requirements:

  • Recommended screen resolution: 1280 x 1024
  • Minimum screen resolution: 1024 x 768
  • Broadband or high speed internet
  • Latest version of Chrome, Firefox, Internet Explorer or Safari web browsers
  • Latest version of Flash
  • Latest version of Adobe Reader

Text Book

Students are expected to use the Essentials of Firefighting, 7th Edition Manual

Attendance Requirements

To meet attendance requirements, participants must review each training module and complete all required course assignments, activities, quizzes, and/or end of course exam.

Upon successful completion, you will be able to:

  • 1. Explain the procedures for receiving nonemergency calls.
  • 2. Describe the types of communications systems and equipment used to receive and process emergency calls
  • 3. Explain the procedures for receiving and dispatching emergency calls.
  • 4. Describe radio equipment and procedures used for internal fire department communications.

Suggested Audience

Individuals seeking continuing education in the fire service.

Continuing Education And Professional Credits

  • 4.00 hours – Texas Commission on Fire Protection (TCFP)
  • State Firefighters’ and Fire Marshals’ Association of Texas (SFFMA)

Contact Information

Online Continuing Education

Customer Care
Phone: (866) 878-8900
Email: [email protected]