LET303 – 16.00 Hours

Schedule

LS LET303 160 $60.00 Register

This schedule is subject to change without notice. If you have not received confirmation of the class prior to the class start, please contact the division at (800) 423-8433 or ilepse@teex.tamu.edu to get the latest schedule.

Course Description

Reducing violence and the need for force in the correctional environment can be achieved by employing effective interpersonal communications. This course teaches corrections personnel about human relations skills that will enhance positive relationships among staff, inmates, correctional workers, and their peers. Communication techniques are taught that allow officers to reduce violence and better control inmate behavior within the jail environment. This course is one of the Intermediate Core Courses required by Texas Commission on Law Enforcement (TCOLE) rules to receive intermediate certification as a county corrections officer. 

This course meets TCOLE requirements Intermediate Communications in Corrections Course #3503.

Prerequisites

There are no prerequisites for this course.

Course Completion Requirements

  • The mandatory completion/duration period for this eCourse is 45 days from the registration date.
  • To complete this course, you are required to have a computer with internet access.

Online Course Technical Requirements

To successfully complete this online course, you should have access to a computer with the following system requirements:

  • Computer tower or laptop
    • Note: The use of a tablet is not recommended and may result in connectivity issues.
  • Broadband or high-speed internet connection
    • Recommended: Wired connection with at least 2.0 Mbps bandwidth (bi-directional, i.e. sending and receiving)
    • Alternative: Wireless (WiFi) connection
    • Note: The use of a MiFi or mobile hotspot is not recommended and may result in connectivity issues.
  • Current version of web browser
    • Recommended: Mozilla Firefox 52 or higher, Google Chrome 80 or higher
    • Alternatives: Internet Explorer 11, Safari 11 or higher
    • Note: Microsoft Edge is not currently a supported browser.
  • Adobe Acrobat Reader 10 or higher

Attendance Requirements

To meet attendance requirements, participants must review each module and complete all required course assignments, activities, quizzes, and or end of course exam.

Topics

  • Application and management
  • Basics of communication
  • Communicating with an inmate
  • Evaluating a situation

Suggested Audience

  • Texas county and municipal jail staff responsible for inmate oversight and control within a jail facility

Continuing Education And Professional Credits

Note: Live Online Instructor-Led (webinar) courses are not eligible for TCOLE credit.

  • 16.00 hours – Texas Commission on Law Enforcement (TCOLE)

Other Information

  • After registering online for this course, you will receive an email with instructions for getting started. If you do not receive a confirmation within one hour, please contact us at (979) 845-6677 or ilepse@teex.tamu.edu

Contact Information

Institute for Law Enforcement and Protective Services Excellence
Phone: (979) 845-6677 | Toll-Free: (800) 423-8433
Email: ilepse@teex.tamu.edu

Payment Info

  • Credit Card – Complete online registration or call (979) 845-6677
  • Purchase Order – Complete registration form and send to ilepse@teex.tamu.edu or fax to (877) 289-9715
  • Check – Complete registration form and mail to: TEEX – ILEPSE, P.O. Box 40006, College Station, TX 77842

Policies

TEEX Policies
TEEX Participant Handbook

Online courses: Refunds are not available for eLearning courses, nor may the course be transferred from one customer to another.

Definitely was one of the best learning experiences I have ever had.

— Death Investigation
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