MGT346 – 16.00 Hours


Dates Location Class Price
Details 08/16/22 – 08/17/22 Libertyville, IL FP MGT346 432 Register
Details 08/24/22 – 08/25/22 Mount Pleasant, TX FP MGT346 434 Register
Details 09/14/22 – 09/15/22 Moncks Corner, SC FP MGT346 435 Register
Details 09/27/22 – 09/28/22 Schertz, TX FP MGT346 437 Register
Details 10/04/22 – 10/05/22 White Rock, NM FP MGT346 438 Register

This schedule is subject to change without notice. If you have not received confirmation of the class prior to the class start, please contact the division at (866) 878-8900 or to get the latest schedule.

Course Description

This course provides personnel who could be assigned to or work in an Emergency Operations Center (EOC) the skills necessary to effectively plan for and manage a large-scale incidents by applying and implementing an all-hazards, multi-disciplinary, management team approach. The course places specific emphasis on the planning, resource, and information management processes.
The course focuses on the key decision-making requirements within the Emergency Operations Center. The jurisdictional team will learn from the effects of incident decisions while working in an EOC using a simulated, notional jurisdiction as they respond to the final days exercise.
The course is delivered in your jurisdiction. The instructional team consists of coaches and mentors experienced in emergency management and incident response. The course uses a multi-discipline, jurisdictional approach to accomplish the course objectives. The course adapts existing incident management systems, best practices and procedures to the unique requirements of responding to all-hazards incident.


There are no prerequisites for this course.

Attendance Requirements

To meet attendance requirements, participants must review each training module and complete all required course assignments, activities, quizzes, and/or end of course exam.


The FEMA Emergency Management Institute IS-2200 Basic EOCFunctions course should be completed prior to the MGT-346 course. This is a
free on-line course and takes about 4 hours to complete.

Basic ICS information can be gained via completion of the
Federal Emergency Management Agency (FEMA) online courses IS-100, IS-200,
IS-700, and IS-800.


  • Multi-Agency Coordination System (MACS)
  • Functions of the EOC
  • EOC Organizational Models
  • Planning Process
  • Information Management Process
  • Resource Management Process
  • Management and Operations Processes
  • Familiarization with and use the Emergency Management Exercise System (EM*ES)
  • Working in an EOC
  • Decision-making exercises

Suggested Audience

Eligible participants include emergency management and response personnel who currently or potentially work in an EOC at the state, territorial, local, tribal, or Department of Defense (DoD) installation level. Enrollment can be single participants, jurisdictions, or mixed.

Disciplines include, but are not limited to:

  • Law Enforcement (LE)
  • Emergency Medical Services (EMS)
  • Emergency management
  • Fire Service
  • Governmental administrative
  • Public safety communications
  • Health care
  • Public Health (PH),
  • Hazardous Materials (HazMat)
  • Public Works (PW)
  • Utilities
  • Non-governmental organizations
  • Volunteer and/or faith-based organizations
  • Private business partners

Continuing Education And Professional Credits

  • 1.5 IACET CEUs

Government Programs

  • GSA contract number: GS-07F-0357V. GSA customers, to register please contact or call (866) 878-8900. GSA Schedule logo
  • For DHS/FEMA Funded Courses, please contact or call (866) 878-8900

Contact Information

Heather Crites

Training Director
Phone: (979) 500-6777

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