Community Resilience for Senior Leaders

In today’s world, government and community leaders face unique responsibilities in comprehensive emergency preparedness and effective response. Community Resilience for Senior Leaders courses have been designed specifically to meet the needs of the nation’s elected and appointed officials, as well as jurisdictional-level executives responsible for emergency preparedness and response operations within their communities. Using seminar and classroom-based instruction, courses focus on awareness, management and planning to provide first response agency officials with the tools to prepare for, and deal effectively, with a wide variety of emergency situations. The comprehensive list of topics takes officials from pre-crisis to recovery, addressing issues such as preparedness planning and its challenges, roles and responsibilities, risk management, recovery operations, improvement strategies and community resilience. Courses also address communication skills such as public communication in a crisis and multi-agency coordination.

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Funding Options DHS/FEMA Veterans Benefits GSA

Delivery Types Online Face-to-Face Blended

Crisis Communications

Course Number	Title	Description	Funding Option	Delivery Type
MGT318	Public Information in an All-Hazards Incident	Quick View Course Description close MGT318 – Public Information in an All-Hazards Incident This course examines the role of public information in all-hazards incident management and provides practical training in crisis communication techniques. In a major incident, it is imperative that community leaders, incident managers, and Public Information Officers (PIOs) are prepared to communicate with the public through traditional and social media. The course consists of three modules. The first module reviews the topics of terrorism, Weapons of Mass Destruction (WMDs), national response structures, incident management, and government and agency roles. Participants learn about the passing of information to the public in a WMD, terrorism, or other all-hazards incident and the function of joint information operations. The second module covers issues unique to interacting with members of the media to help you build more effective relationships and avoid common mistakes when providing information to the press and public. The module includes a mock press conference exercise in which the class is broken into groups to prepare for and conduct press conferences based on fictional WMD, terrorism, and all-hazards incident scenarios. These scenarios are taken from the Department of Homeland Security (DHS) National Planning Scenarios. The third module introduces the crisis communication life cycle and crisis communication planning. A six-phase cycle is discussed, with public information objectives and key actions for managing each phase provided. Participants learn how to create a crisis communication plan and develop a crisis communication team to execute it. Full course information and schedule Contact Information Steve Keim Training Manager Phone: (979) 458-5646 Email: steven.keim@teex.tamu.edu

Executive Leadership

Course Number	Title	Description	Funding Option	Delivery Type
MGT312	Senior Officials Workshop for All-Hazards Preparedness	Quick View Course Description close MGT312 – Senior Officials Workshop for All-Hazards Preparedness This course provides a forum to discuss strategic and executive-level issues related to all-hazard disaster preparedness, to share proven strategies and best practices, and to enhance coordination among officials responsible for emergency response and recovery from a disaster. This workshop integrates a multimedia scenario and vignettes that highlight key issues and facilitates executive-level discussion of the United States’ National Strategy for Homeland Security. Additionally, the forum provides an opportunity to apply lessons learned from past local and national all-hazards disasters. This course includes seven distinct modules incorporating lecture, discussion, and a practical exercise. Each module focuses on a key component of disaster preparedness, such as Culture of Preparedness, Integrated Partnerships, Organizing for Success, Crisis Communications, etc. Within the various modules are opportunities for group interaction and discussion. The final module of the course is designed to provide the participants the opportunity to develop an action plan or to-do list for follow-up consideration and action. The practical exercise consists of an expanding incident, designed specifically to address the local community’s needs or concerns. Participants are provided information and periodic updates, after which they are given a list of questions to consider and discuss. Through these updates, the incident builds upon itself until it reaches a mass casualty/catastrophic level, thereby overwhelming the normal capabilities of the local jurisdiction and challenging the participants to consider their local policies, resources, and limitations. This workshop provides a unique opportunity for local or regional executives to share strategies and coordinate plans for emergency preparedness and response. This workshop is an effective process for discussing executive-level issues with leaders from the agencies involved in all levels of the emergency management structure. Full course information and schedule Contact Information Steve Keim Training Manager Phone: (979) 458-5646 Email: steven.keim@teex.tamu.edu
MGT340	Crisis Leadership & Decision Making	Quick View Course Description close MGT340 – Crisis Leadership & Decision Making The Crisis Leadership and Decision Making seminar is an executive-level presentation for the nation’s senior elected and appointed officials at the city, county, region, territory, tribal, and state levels. Seminar participants discuss the strategic and executive-level issues and challenges related to preparing for and responding to a catastrophic incident. The venue provides an excellent opportunity to share proven strategies and practices and apply lessons-learned from past natural and man-made disasters. The seminar is a facilitated, free-flowing discussion of the stresses of crisis leadership and decision-making gained from an examination of a Harvard University, Kennedy School of Government case study of a catastrophic disaster. The seminar supports the national priorities and capabilities that the Department of Homeland Security (DHS) encourages state and local jurisdictions to establish as articulated in Homeland Security Presidential Directive 8 and subsequent documents and policies, such as the National Preparedness Guidelines. This seminar uses one of four case studies to examine the dynamics of crisis leadership and decision-making from an elected or senior official’s perspective. The seminar uses the case study to frame the discussion on ways to overcome leadership challenges in planning and responding to a large-scale incident. The final outcome of the seminar is the development of an individual and jurisdiction plan of actions needed to improve preparedness and emergency response. Full course information and schedule Contact Information Steve Keim Training Manager Phone: (979) 458-5646 Email: steven.keim@teex.tamu.edu

Planning

Course Number	Title	Description	Funding Option	Delivery Type
AWR375	Risk Management for After School Activities and Interscholastic Athletics	Quick View Course Description close AWR375 – Risk Management for After School Activities and Interscholastic Athletics The goal of this course is to enhance the safety and security awareness of individuals responsible for organizing, supervising, and supporting after school activities and interscholastic athletics. This innovative training will provide an online platform for learning while improving the awareness level of security and resilience within school districts and communities hosting special events and interscholastic athletics. This course was developed in a partnership effort between The University of Southern Mississippi’s National Center for Spectator Sports Safety and Security (USM/NCS4) and the TEEX National Emergency Response and Recovery Training Center (NERRTC). Full course information and schedule Contact Information National Emergency Response and Recovery Training Center Phone: (979) 458-7832 Email: nerrtc@teex.tamu.edu
MGT418	Readiness: Training Identification and Preparedness Planning	Quick View Course Description close MGT418 – Readiness: Training Identification and Preparedness Planning Participants will learn how to create effective training plans for their agencies and jurisdictions using a whole community approach. Participants will learn a jurisdiction training assessment process in which an integrated assessment team creates a jurisdictional profile and evaluates the jurisdiction’s ability to fully implement their Emergency Operations Plans (EOP). Participants will then be able to identify and catalog training goals and identify ways to meet them by prioritizing training efforts, developing improvement plans, and implementing a course of action. This course meets Texas Commission on Law Enforcement (TCOLE) requirements for MGT418 Readiness Training course #78403. Full course information and schedule Contact Information Institute for Law Enforcement and Protective Services Excellence Phone: (979) 845-6677 Email: ilepse@teex.tamu.edu