Telecommunications

Available Online – Free! Over the past twenty years, active attack response training has focused on training law enforcement to arrive quickly on scene and engage violent suspects. In recent years that focus has shifted to the fire and EMS community with the introduction of different casualty evacuation models. This online course expands the focus to include another vital part of the community response team: telecommunicators.Each link in this survival chain is important. Our response system must move through the chain as quickly as possible, even with the myriad of variables that can make it difficult. What saves lives in these events is rapid stabilization and transport to definitive care. Telecommunicators, are uniquely positioned to help speed the team towards this goal. This course was designed in conjunction with Advanced Law Enforcement Rapid Response Training (ALERRT) to provide telecommunicators, first responders, and other professionals with information on effective dispatching to better prepare them to save lives and reduce chaos in an active attack event. This course meets Texas Commission on Law Enforcement (TCOLE) requirements for #78052. Show less

Course Price: $287 effective 9/1/2024 Course is updated for compliance with the Cardiac Emergency Communication TCOLE addition. Proper use of technology and effectively communicating under stressful situations are vital skills telecommunication personnel should possess. This course is designed to prepare participants to perform successfully as a telecommunications call taker or dispatcher. This online course consists of thirteen learning modules. Prior to accessing the course, the participant is provided with an opportunity to download a study guide in an effort to enhance the retention of important course information. After all modules have been completed, the participant will receive a comprehensive final exam. All examinations must be passed with a minimum score of 80%. Participants have three attempts to pass each module exam and one attempt to pass the final examination. Module quizzes and the final examination are timed events that can only be done in a single seating. Module quizzes and the final examination should not be started while on duty and/or if the participant may be called away from the computer for any reason. Participants will be eligible to sit for the TCOLE Telecommunicators Licensing Examination at a TCOLE approved testing site upon successful completion of the online course. This course meets TCOLE requirements for Basic Telecommunicator Course #1080.Note: Only those individuals eligible for and seeking a TCOLE Telecommunicator license can enroll in this course. No exceptions. Show less

**PLEASE NOTE** This course has been approved by the Texas Commission on Environmental Quality (TCEQ) to fulfill 1 credit hour in the following operator license area(s): – Wastewater Operator License- Water Operator LicenseThe Hazardous Material Awareness online course discusses chemical safety in the workplace and the hazards associated with such materials.  Upon completion of this online awareness-level course, participants will understand these hazards and how to best protect themselves, others, and the environment.NOTE: Once registered, participants will receive a confirmation email, a password for access to the course, and a required completion date.  Show less

**PLEASE NOTE** This course has been approved by the Texas Commission on Environmental Quality (TCEQ) to fulfill 3 credit hours in the following operator license area(s): – Backflow Prevention Assembly Tester Operator License- Customer Service Inspector Operator License- Landscape Irrigator Operator License- Leaking Petroleum Storage Tank Project Manager Operator License- On-Site Sewage Facilities Operator License- Underground Storage Tank Operator License- Wastewater Operator License- Water Operator License The Confined Space Awareness online course provides participants with a better understanding of the hazards associated with confined space entry and the protective measures to take in a confined space situation. NOTE: Once registered, participants will receive a confirmation email, a password for access to the course, and a required completion date. Show less

**PLEASE NOTE** This course has been approved by the Texas Commission on Environmental Quality (TCEQ) to fulfill 1 credit hour in the following operator license area(s): – Landscape Irrigator Operator License- Municipal Solid Waste Operator License- On-Site Sewage Facilities Operator License- Underground Storage Tank Operator License- Wastewater Operator License- Water Operator LicenseThe Lockout/Tagout for Utilities online course provides students with critical information surrounding the unexpected energizing or startup of machines or equipment as well as the release of stored energy that could result in the severe injury or death of an employee. Once the course is completed, participants will have a better understanding of how hazards associated with lockout/tagout can be reduced and best practices to help save lives and prevent injuries in the workplace. NOTE: Once registered, participants will receive a confirmation email, a password for access to the course, and a required completion date. Show less

Available Online – Free! Over the past twenty years, active attack response training has focused on training law enforcement to arrive quickly on scene and engage violent suspects. In recent years that focus has shifted to the fire and EMS community with the introduction of different casualty evacuation models. This online course expands the focus to include another vital part of the community response team: telecommunicators.Each link in this survival chain is important. Our response system must move through the chain as quickly as possible, even with the myriad of variables that can make it difficult. What saves lives in these events is rapid stabilization and transport to definitive care. Telecommunicators, are uniquely positioned to help speed the team towards this goal. This course was designed in conjunction with Advanced Law Enforcement Rapid Response Training (ALERRT) to provide telecommunicators, first responders, and other professionals with information on effective dispatching to better prepare them to save lives and reduce chaos in an active attack event. This course meets Texas Commission on Law Enforcement (TCOLE) requirements for #78052. Show less

Course Price: $287 effective 9/1/2024 Course is updated for compliance with the Cardiac Emergency Communication TCOLE addition. Proper use of technology and effectively communicating under stressful situations are vital skills telecommunication personnel should possess. This course is designed to prepare participants to perform successfully as a telecommunications call taker or dispatcher. This online course consists of thirteen learning modules. Prior to accessing the course, the participant is provided with an opportunity to download a study guide in an effort to enhance the retention of important course information. After all modules have been completed, the participant will receive a comprehensive final exam. All examinations must be passed with a minimum score of 80%. Participants have three attempts to pass each module exam and one attempt to pass the final examination. Module quizzes and the final examination are timed events that can only be done in a single seating. Module quizzes and the final examination should not be started while on duty and/or if the participant may be called away from the computer for any reason. Participants will be eligible to sit for the TCOLE Telecommunicators Licensing Examination at a TCOLE approved testing site upon successful completion of the online course. This course meets TCOLE requirements for Basic Telecommunicator Course #1080.Note: Only those individuals eligible for and seeking a TCOLE Telecommunicator license can enroll in this course. No exceptions. Show less

The goal of the Active Shooter Exercise Development Workshop is to provide first responder and city, county, and state officials with the knowledge, skills and abilities to lead an Active Shooter Tabletop Exercise.ScopePast Active shooter events have proven the need for realistic exercises delivered in the community. This course answers that need by providing a train the trainer (TtT) course on how to design and deliver a Tabletop exercise (TTX). This course will also provide template materials needed to deliver five (5) different TTXs, with one (1) of the five TTXs delivered in the afternoon of the training day.    Show less