Leadership Professional Development

Leadership is essential to organizations around the world. Effective leaders help to make an organization successful and help to develop the next generation of high-impact leaders. Customers return for repeat business when they are happy with the level of service they receive. Engaged employees provide higher-quality service. This chain of excellence is why successful leadership is critical to organizations.

Through dynamic presentations, group discussions, and engaging team activities, participants will enhance and improve their leadership skills.

We follow the WeCARE program to develop successful leaders. We encourage leaders to:

Promote and work to sustain Work/Life Balance for your employees
Communicate with your team
Hold yourself and others Accountable
Recognize your employees
Empower your employees to deliver on today’s priorities

Each participant will reflect on their current level of leadership and strive to leave a legacy of effective leadership within their organization.

Download the Leadership Professional Development Flyer

Quotes

“This course could be used from entry-level personnel to top management.” (HIL101 participant)

“The objectives cover every aspect of being a leader. I will recommend this course to my peers.” (HIL101 participant)

HIL101 instructor writing on big sheets of paper on the wall

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Category	Course #	Course Title	Description	Funding Options & Delivery Types	Division	Learn More Buttons
Engaged Leaders	HIL101	Engaged Leaders – Foundation for the Future	Why are leaders important to the success of an organization? Leadership is essential to organizations around the world. Engaged leaders help make an organization successful and help to develop the next generation of leaders. The most successful organizations do not always recruit great leaders, they grow their own. They invest in their development to such a level that a pool of prepared and engaged talent is available to step into critical positions and responsibilities when the time comes. Quality service can only be delivered if employees are engaged, trained, and prepared to do their jobs. Employees are able to deliver an outstanding service experience and achieve measured results when leaders effectively lead their teams. Participants will learn ways to improve their leadership skills as well as their emotional intelligence. This course will provide the participant with an awareness of the five leader behaviors which employees expect of their leaders. It will also identify areas within themselves that they can take action on to become a better leader or develop leadership skills that will allow them to step into leadership roles at their organization. Show less Why are leaders important to the success of an organization? Leadership is essential to organizations around the world. Engaged leaders help make an organization successful and help to develop the next generation of leaders. The most successful organizations do not always recruit great… Show more	Face-to-Face	ITSI	Learn More about Engaged Leaders – Foundation for the Future
Leaving Your Legacy	HIL001	Leaving Your Legacy! Introduction to Leadership	How do you leave a legacy of leadership at your job, home, or community? More than ever, we need engaged leaders! Leaders help make an organization successful and help to develop the next generation of leaders. Great leaders also improve morale, build teams, and grow more engaged employees. Leaving Your Legacy leadership program will help you enhance your leadership skills and learn from experts who live and breathe the program. This tuition-free course is the first in a series of seven on Leadership Professional Development. Show less How do you leave a legacy of leadership at your job, home, or community? More than ever, we need engaged leaders! Leaders help make an organization successful and help to develop the next generation of leaders. Great leaders also improve morale, build teams, and grow more engaged employees…. Show more	Face-to-Face	ITSI	Learn More about Leaving Your Legacy! Introduction to Leadership
Leaving Your Legacy	HIL002	Leaving Your Legacy! Leadership Styles	In order to leave a legacy of leadership in your job, your home, and your community, you must learn about yourself and that starts with identifying your leadership style. We all have our “go to” leadership styles we tend to lean towards and use in most interactions with our teams. By learning about and utilizing each of the six identified leadership styles, we then can adapt our leadership style to lead our teams in the best way possible. Different employees and situations require us to be flexible in our styles of leadership in order to best guide our team. This course will introduce you to the different styles of leadership and how to best apply them. This course is the second in a series of seven on Leadership Professional Development (see related courses on the right). Show less In order to leave a legacy of leadership in your job, your home, and your community, you must learn about yourself and that starts with identifying your leadership style. We all have our “go to” leadership styles we tend to lean towards and use in most interactions with our teams. By learning… Show more	Face-to-Face	ITSI	Learn More about Leaving Your Legacy! Leadership Styles
Leaving Your Legacy	HIL003	Leaving Your Legacy! Emotional Intelligence	Emotions are reliable indicators of what is really going on inside of us. They may stem from things we have seen and heard, from past experiences, or our values and beliefs. They may also be a combination of any or all of these. As a leader, we must be able to know what triggers our different emotions and learn to manage those accordingly for the situation at hand. Unlike our Intelligence Quotient (IQ), we are able to grow our Emotional Quotient (EQ) to become stronger as a leader and grow more engaged employees and co-workers. Show less Emotions are reliable indicators of what is really going on inside of us. They may stem from things we have seen and heard, from past experiences, or our values and beliefs. They may also be a combination of any or all of these. As a leader, we must be able to know what triggers our different… Show more	Face-to-Face	ITSI	Learn More about Leaving Your Legacy! Emotional Intelligence
Leaving Your Legacy	HIL004	Leaving Your Legacy! Communication	There is more to being a leader than just a title. Being a leader is taking action! What leadership behavior is referenced by employees more often than others? Communication! Employees note “effective communication from their leaders” is key to their success in their positions within their organizations. They need and want to know what’s going on that affects them and their tasks. Look at ways on how to improve your communication skills to become a more successful leader. Show less There is more to being a leader than just a title. Being a leader is taking action! What leadership behavior is referenced by employees more often than others? Communication! Employees note “effective communication from their leaders” is key to their success in their positions within their… Show more	Face-to-Face	ITSI	Learn More about Leaving Your Legacy! Communication
Leaving Your Legacy	HIL005	Leaving Your Legacy! Accountability	How do you know if you are successful? To be successful, you must have goals and guidelines to meet and ways to measure if they are being met. That is where accountability comes in. You must provide your team with clear and measurable goals and parameters for them to follow. Accountability is a must for both positive and negative outcomes if you want to have highly engaged employees. As leaders, it always starts with us. Show less How do you know if you are successful? To be successful, you must have goals and guidelines to meet and ways to measure if they are being met. That is where accountability comes in. You must provide your team with clear and measurable goals and parameters for them to follow. Accountability is… Show more	Face-to-Face	ITSI	Learn More about Leaving Your Legacy! Accountability
Leaving Your Legacy	HIL006	Leaving Your Legacy! Recognition	How important is recognition for hard work and a job well done? It’s hugely important! So how can you consistently and effectively show your employees how much you appreciate all they do? The answer is through knowing your employees and acknowledging them in a way that means most to them. You must give intention to when and how you “recognize” your team. As a leader we can never recognize or say “thank you” enough. Show less How important is recognition for hard work and a job well done? It’s hugely important! So how can you consistently and effectively show your employees how much you appreciate all they do? The answer is through knowing your employees and acknowledging them in a way that means most to them. You… Show more	Face-to-Face	ITSI	Learn More about Leaving Your Legacy! Recognition
Leaving Your Legacy	HIL007	Leaving Your Legacy! Empowerment and Work-Life Balance	This webinar will focus on two key behaviors that will help to grow more engaged employees. They are Empowerment and Work/Life Balance.Employees just want to be able to do their jobs. A leader empowers their employees by providing them encouragement, tools necessary for their jobs, authority to make decisions and giving them guidance and direction to succeed in their roles, without micromanaging them. Giving your employees this type of power utilizes their talents and creativity to the fullest capacity. By giving away power, we create great power in others and our organization.Work/Life Balance is reality! In these days of immediate availability of information through technology, we cannot seem to get away from work. Allowing flexibility in the workplace is key to supporting work/life balance. Attention to balancing professional lives and family lives is key to the health and well-being of everyone. Happier, healthier employees are more productive and more engaged! Show less This webinar will focus on two key behaviors that will help to grow more engaged employees. They are Empowerment and Work/Life Balance.Employees just want to be able to do their jobs. A leader empowers their employees by providing them encouragement, tools necessary for their jobs, authority… Show more	Face-to-Face	ITSI	Learn More about Leaving Your Legacy! Empowerment and Work-Life Balance